---
title: "Can't sell equipment through POS without a job"
slug: "sell-equipment-directly-to-a-customer-without-booking-a-job"
updated: 2026-10-16T00:18:18Z
published: 2026-10-16T00:18:18Z
canonical: "help.servicetitan.com/sell-equipment-directly-to-a-customer-without-booking-a-job"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can't sell equipment through POS without a job

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/anvil-wrench.png?sv=2026-02-06&spr=https&st=2026-11-01T22%3A00%3A43Z&se=2026-11-01T23%3A00%3A43Z&sr=c&sp=r&sig=cwdldaSYoRGJn061W%2FDt5n31bs7bykyvNZYnObBP61E%3D) Troubleshooting **Role:** Administrators · Office employees · Managers · Accountants · Bookkeepers**Area:** Point of Sale (POS), Equipment · All business types · All versions

## **What you're seeing**

You want to sell equipment directly to a customer over the counter, without booking a job. When you use Point of Sale (POS), you can add materials and services to a POS invoice, but there's no way to add equipment.

## **Why this happens**

**Reason 1**

**ServiceTitan doesn't support selling equipment through POS without a job.** POS is designed for over-the-counter sales of materials and services that don't need a job, while equipment sales are tied to a booked job.

## **What you can do instead**

There's no way to sell equipment through POS on its own. To complete the sale, create a job just for the equipment.

### **1****Create a job for the equipment sale**

1. Create a job solely for the sale of the equipment.
2. Add the equipment and process the payment.
3. Close the job as you would for any other job.

> [!NOTE]
> **✓ Done ·** The equipment sale is recorded and paid, the same way it would be on a normal job.

## **Still not working?**

If the create-a-job workaround doesn't fit your situation, contact ServiceTitan Technical Support at [**go.servicetitan.com/ask**](https://go.servicetitan.com/ask) with:

- What you're trying to sell (equipment type and quantity)
- How your team handles over-the-counter sales today
- Whether you use Project Tracking
- The business unit and location where the sale happens

## **Want to learn more?**

[**Process point of sale transactions from the office ›**](https://help.servicetitan.com/roofing/docs/process-point-of-sale-transactions-from-the-office) How to ring up over-the-counter sales of materials and services from the office.

[**Review and confirm invoice closeout ›**](https://help.servicetitan.com/roofing/docs/review-and-confirm-invoice-closeout-2) Steps to review an invoice and confirm its details before closing out the job.