--- title: "Schedule, stop, and resume Marketing Pro campaigns" slug: "schedule-stop-and-resume-marketing-pro-campaigns" updated: 2026-10-16T01:01:18Z published: 2026-10-16T01:01:18Z canonical: "help.servicetitan.com/schedule-stop-and-resume-marketing-pro-campaigns" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Schedule, stop, and resume Marketing Pro campaigns ## Overview Schedule, stop, and resume the life cycle of your Marketing Pro campaigns according to your needs. --- ### #### Make sure you’re viewing the correct Marketing Pro content This article is for Marketing Pro v2. If you are using Marketing Pro, see [Marketing Pro](/roofing/docs/marketing-pro-home) for content specific to your experience. #### Who uses this feature - Marketing managers, business owners, and other marketers on your team - Primarily benefits Commercial Service and Replacement business types and Residential Service and Replacement business types - Applies to all trades #### Feature configuration - To get started with Marketing Pro, request a demo on our [Pro Products page](https://www.servicetitan.com/features/pro), or reach out to your Customer Success Manager (CSM) or Pro Account Manager. ## Schedule a campaign To schedule a draft campaign: 1. Go to the navigation bar and click **Marketing ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-stop-and-resume-marketing-pro-campaigns-image-r6j1xww3.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D)**. 2. In the side menu, go to **Campaigns > Campaign Manager**. 3. Select **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-vert.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D) **> Edit** for the campaign you want to launch. 4. Click **Schedule Campaign** then **Schedule for Later** or **Launch Now**. For more, see Create Pro campaigns. ## Stop a live campaign from Campaign Manager You can stop a live campaign for any reason, such as an increase in the cost price, attracting the wrong segments, or to restart the campaign later on. 1. Go to the navigation bar and click **Marketing ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-stop-and-resume-marketing-pro-campaigns-image-lgz12r1x.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D)**. 2. In the side menu, go to **Campaigns > Campaign Manager**. 3. Hover over the live campaign you want to stop and click **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-vert.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D) **> Stop**. ![Campaign Manager interface showing various email campaign statuses and options to manage them.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-stop-and-resume-marketing-pro-campaigns-image-qkdwjdkx.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D) 4. On the confirmation window that opens, click **Confirm**. The campaign status changes to Stopped. ## Stop a live campaign from the Campaign Details screen You can also stop a live campaign from the *Campaign Details* screen: 1. Go to the navigation bar and click **Marketing** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-stop-and-resume-marketing-pro-campaigns-image-8q8bcr4y.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D). 2. In the side menu, go to **Campaigns > Campaign Manager**. 3. Click the live campaign you want to stop. 4. On the *Campaign Details* screen that opens, click **Stop**. ![Dashboard showing newsletter status with 'Live' button and campaign details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-stop-and-resume-marketing-pro-campaigns-image-iev5q70e.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D) 5. On the confirmation window that opens, click **Confirm**. The campaign status changes to *Stopped*. ## Resume a stopped campaign from Campaign Manager 1. Go to the navigation bar and click **Marketing ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-stop-and-resume-marketing-pro-campaigns-image-j300k37w.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D)**. 2. In the side menu, go to **Campaigns > Campaign Manager**. 3. Hover over the stopped campaign you want to resume sending and click **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-vert.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D) **> Resume**. ![Campaign Manager interface showing various email campaign statuses and options to resume.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-stop-and-resume-marketing-pro-campaigns-image-mp9p3b06.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D) 4. On the confirmation window that opens, click **Confirm**. The campaign status changes to *Live*. ## Resume a stopped campaign from the Campaign Details screen You can also resume a campaign sent from the *Campaign Details* screen: 1. Go to the navigation bar and click **Marketing ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-stop-and-resume-marketing-pro-campaigns-image-m2r23j4j.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D)**. 2. In the side menu, go to **Campaigns > Campaign Manager.** 3. Click the stopped campaign you want to restart. 4. On the *Campaign Details* screen that opens, click **Resume**. ![Campaign status shows 'Stopped' with options to resume or view inactive customers.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-stop-and-resume-marketing-pro-campaigns-image-boazi5qg.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A44Z&se=2026-11-01T20%3A51%3A44Z&sr=c&sp=r&sig=aeyjmDpBEEzHiF0zykMzhy2ciZUKYUdPYzZnnP%2FUqAo%3D) 5. On the confirmation window that opens, click **Confirm**. The campaign status changes to *Live*. ## FAQ --- ### #### Can I pause a campaign? Yes, you can pause and resume campaigns. For more, see [Schedule, stop, and resume Marketing Pro campaigns](/roofing/docs/schedule-stop-and-resume-marketing-pro-campaigns). ## Want to learn more? - See [Create one-time and automated campaigns](/v1/docs/create-one-time-and-automated-campaigns) - See [Create email campaign content](/v1/docs/create-email-campaign-content) - See [Create direct mail campaign content](/roofing/docs/create-direct-mail-campaign-content-2) - See [Manage Marketing Pro email templates](/v1/docs/manage-marketing-pro-email-templates) ServiceTitan's integrated marketing automation platform for email, SMS, direct mail, and digital ad campaigns. **What it does:** Drives new customer acquisition and repeat revenue by automating targeted campaigns across multiple channels — all tied to actual job revenue. **Also called:** ST Marketing, Marketing automation **Tags:** Marketing Pro [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)