Put technicians on meal breaks

Prev Next

Overview

You can put technicians on a meal break from the office or technicians can start their meal break in ServiceTitan Mobile. This helps managers track timesheet events so work hours are logged accurately.


Who uses this feature

  • Office employees

  • Applies to all business types

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

Things to know

  • Meal breaks appear as non-job events on technician timesheets.

  • To clock into meal breaks, technicians must have the Clock In and Out permission enabled. Contact your company administrator for details.

  • By default, meal breaks are set to Unpaid. You can set the Meal timesheet code to Paid by editing your timesheet codes.

Put a technician on a meal break

  1. Go to the navigation bar and click Dispatch. The Dispatch Board opens.

  2. Click the name or profile photo of the technician you want to put on a meal break. From the dropdown, select Start Meal.Cursor selecting Start Meal option from the dropdown field.

  3. When the meal break is over, from the Dispatch Board, click the technician's profile photo and select End Meal.Cursor clicking click the technician's profile photo and selecting End Meal.

Want to learn more?