--- title: "Manage the Reserve with Google Integration" slug: "manage-the-reserve-with-google-integration" updated: 2026-10-16T03:18:05Z published: 2026-10-16T03:18:05Z canonical: "help.servicetitan.com/manage-the-reserve-with-google-integration" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Manage the Reserve with Google Integration ## Overview After you set up the Reserve with Google Integration, you can edit the integration details or turn off the integration if needed. --- ### #### Who uses this feature - Administrators, marketing managers, operations managers, project managers, CSRs, and anyone who receives leads from Reserve with Google - Primarily for Residential Service & Replacement business types **For additional support:** - If you don't have a Google Business Profile, you can create, claim, and verify your profile [here](https://www.google.com/business/). - If you have questions about configuring the Reserve with Google Integration in your ServiceTitan account, please contact [integrations@servicetitan.com](mailto:integrations@servicetitan.com). ## Things to know - The Reserve with Google integration in ServiceTitan is managed through WorkConnect. For more, see [WorkConnect overview](/roofing/docs/workconnect-overview). - If you don't already have a Google Business Profile, you need to create one before you can begin working with the Reserve with Google integration in ServiceTitan. - Only Administrator or Owner roles in ServiceTitan can accept the data agreement and set up the integration. - After you set up the integration, ServiceTitan automatically creates and associates a Reserve with Google marketing campaign. - Scheduling Pro customers can leverage their widget for an enhanced booking experience. - When someone requests a job through Reserve with Google, they can select an SMS consent box after entering their phone number. If they consent, they'll receive SMS updates about their request and any job appointments. If they don't consent, their notification preferences are turned off in ServiceTitan to comply with telecom regulations and respect their communication preferences. - For further consideration as it pertains to Google Local Services Ads (GLSA), please see the *Things to know* section in [Reserve with Google Booking Integration](/v1/docs/reserve-with-googleservicechannel). ## Edit your Reserve with Google Integration 1. Go to the top toolbar and click **Settings** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A50%3A49Z&se=2026-11-01T20%3A50%3A49Z&sr=c&sp=r&sig=Gxw2JeodhspPdCwfJhUW03S6mmjB9AqokMtV25MoSxU%3D). 2. In the side panel, go to **Integrations > Marketing Integrations**. 3. Click **Edit** next to the Reserve with Google Integration. ![A hand clicking the 'Edit' button for Google booking requests feature.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-the-reserve-with-google-integration-image-i1qnzydo.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A50%3A49Z&se=2026-11-01T20%3A50%3A49Z&sr=c&sp=r&sig=Gxw2JeodhspPdCwfJhUW03S6mmjB9AqokMtV25MoSxU%3D) 4. Edit the integration as needed. 5. When finished, click **Save**. ## Turn off your Reserve with Google Integration 1. Go to the top toolbar and click **Settings** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A50%3A49Z&se=2026-11-01T20%3A50%3A49Z&sr=c&sp=r&sig=Gxw2JeodhspPdCwfJhUW03S6mmjB9AqokMtV25MoSxU%3D). 2. In the side panel, go to **Integrations > Marketing Integrations**. 3. Click **Edit** next to the Reserve with Google Integration. 4. On the screen that opens, turn off the **Active** toggle. ![Widget setup interface showing activation toggle for Google booking requests integration.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-the-reserve-with-google-integration-image-hnin0r0e.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A50%3A49Z&se=2026-11-01T20%3A50%3A49Z&sr=c&sp=r&sig=Gxw2JeodhspPdCwfJhUW03S6mmjB9AqokMtV25MoSxU%3D) 5. On the pop-up that opens, click **Disable**. ![Confirmation dialog for disabling Google Reserve integration with scheduling widget details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-the-reserve-with-google-integration-image-816goq21.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A50%3A49Z&se=2026-11-01T20%3A50%3A49Z&sr=c&sp=r&sig=Gxw2JeodhspPdCwfJhUW03S6mmjB9AqokMtV25MoSxU%3D) After the toggle is turned off, the Reserve with Google Integration is disabled and these Leads will stop flowing into your ServiceTitan account. > [!NOTE] > **Note:** It may take up to 1–2 business days for these changes to be reflected in your ServiceTitan account. ## Want to learn more? See [Reserve with Google Booking Integration](/v1/docs/reserve-with-googleservicechannel) ServiceTitan's advanced scheduling add-on that adds smart capacity management, technician skill matching, and zone-based booking rules. **What it does:** Ensures the right technician is booked for the right job at the right time, maximizing daily revenue and reducing travel waste. **Also called:** Advanced scheduling, Smart scheduling **Tags:** Scheduling Pro [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) Targeted text message campaigns sent to customer segments through Marketing Pro. **What it does:** Reaches customers on the highest-open-rate channel (SMS) with time-sensitive promotions, reminders, and service offers. **Also called:** Text marketing, SMS marketing **Tags:** Marketing Pro [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) **a.k.a.** Text Campaigns