---
title: "Locating serial numbers related to an item - recommended workflow"
slug: "locating-serial-numbers-related-to-an-item-recommended-workflow"
updated: 2026-10-16T02:39:18Z
published: 2026-10-16T02:39:18Z
canonical: "help.servicetitan.com/locating-serial-numbers-related-to-an-item-recommended-workflow"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Locating serial numbers related to an item - recommended workflow

## Overview

This article explains how to locate serial numbers related to items in ServiceTitan.

## Things to know

- Make sure every item that is tracked for serialization has a serial number associated when added either through a PO or inventory adjustment.

## 

### Locating Serial Numbers Within Pricebook/Reporting

1. In ServiceTitan, navigate to your **Pricebook**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/locating-serial-numbers-related-to-an-item---recommended-workflow-image-e2r8qzf8.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A28Z&se=2026-11-01T21%3A57%3A28Z&sr=c&sp=r&sig=UB5h%2ByJ8F3IiHRjCU6aN3RFuVf1Hvk2HyuZd%2FBnWBaw%3D)
2. Locate the item you are looking for. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/locating-serial-numbers-related-to-an-item---recommended-workflow-image-16pg1jry.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A28Z&se=2026-11-01T21%3A57%3A28Z&sr=c&sp=r&sig=UB5h%2ByJ8F3IiHRjCU6aN3RFuVf1Hvk2HyuZd%2FBnWBaw%3D)
3. Click on the **Actions** button and **View/Edit Equipment**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/locating-serial-numbers-related-to-an-item---recommended-workflow-image-evw1ufu4.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A28Z&se=2026-11-01T21%3A57%3A28Z&sr=c&sp=r&sig=UB5h%2ByJ8F3IiHRjCU6aN3RFuVf1Hvk2HyuZd%2FBnWBaw%3D)
4. Click on the **Inventory Settings** tab and click the box that says S**erial Number Tracking**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/locating-serial-numbers-related-to-an-item---recommended-workflow-image-h80u0eqe.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A28Z&se=2026-11-01T21%3A57%3A28Z&sr=c&sp=r&sig=UB5h%2ByJ8F3IiHRjCU6aN3RFuVf1Hvk2HyuZd%2FBnWBaw%3D)
5. Click on the **Serialized** tab under **Serialization**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/locating-serial-numbers-related-to-an-item---recommended-workflow-image-krwgvyhp.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A28Z&se=2026-11-01T21%3A57%3A28Z&sr=c&sp=r&sig=UB5h%2ByJ8F3IiHRjCU6aN3RFuVf1Hvk2HyuZd%2FBnWBaw%3D)
6. This will bring up all serial numbers for this item. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/locating-serial-numbers-related-to-an-item---recommended-workflow-image-d5jgpbr5.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A28Z&se=2026-11-01T21%3A57%3A28Z&sr=c&sp=r&sig=UB5h%2ByJ8F3IiHRjCU6aN3RFuVf1Hvk2HyuZd%2FBnWBaw%3D)
7. Alternatively, a report can also be created to show all serial numbers and their statuses. This can be created by navigating to **Reports > Create Report > Report Type Purchasing & Inventory > Aggregate Inventory Stock Report for Serialized Items. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/locating-serial-numbers-related-to-an-item---recommended-workflow-image-0gcjzddg.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A28Z&se=2026-11-01T21%3A57%3A28Z&sr=c&sp=r&sig=UB5h%2ByJ8F3IiHRjCU6aN3RFuVf1Hvk2HyuZd%2FBnWBaw%3D)**
8. The report allows you to search your different inventory locations as well as the status of the serial number (Available, On hold, Consumed, Returned, Removed).

**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/locating-serial-numbers-related-to-an-item---recommended-workflow-image-3hje0j88.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A28Z&se=2026-11-01T21%3A57%3A28Z&sr=c&sp=r&sig=UB5h%2ByJ8F3IiHRjCU6aN3RFuVf1Hvk2HyuZd%2FBnWBaw%3D)**

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