What is the issue with inventory counts assigned to multiple users in ServiceTitan Mobile, and why does saving overwrite the data of the other users?

Problem

When multiple users are assigned to the same inventory count and save their work in the mobile app, the data saved by one user can overwrite the data of the other users.

Solution

1. Assign the inventory count to multiple users on the desktop version of ServiceTitan before starting the count.

2. Communicate with your team to divide the inventory items among the users. Each user should count specific items only.

3. Open the ServiceTitan mobile app on your device.

4. Each user should access the assigned inventory count.

5. Count and save the data for your specific items only. Do not work on items assigned to other users.

6. After all users have completed their counts and saved their data, review the inventory count on the desktop version of ServiceTitan to ensure all items have been accurately counted and no data has been overwritten.

By following these steps, you can avoid data loss and ensure that the inventory count is accurate and complete.