---
title: "How to prevent technicians from completing their own jobs in ServiceTitan?"
slug: "how-to-prevent-technicians-from-completing-their-own-jobs-in-servicetitan"
updated: 2026-10-16T03:46:31Z
published: 2026-10-16T03:46:31Z
canonical: "help.servicetitan.com/how-to-prevent-technicians-from-completing-their-own-jobs-in-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to prevent technicians from completing their own jobs in ServiceTitan?

## Problem

You want to prevent technicians from completing their own jobs but don't know how to configure this in ServiceTitan.

## Solution

There isn't a way to prevent techs from completing their jobs. However, a workaround could be to enable the *Pause on an appointment* permission.

### Change your technician settings

1. Go to the top toolbar and click **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-to-prevent-technicians-from-completing-their-own-jobs-in-servicetitan-image-5qrk5obq.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A52Z&se=2026-11-01T20%3A51%3A52Z&sr=c&sp=r&sig=Hm2u%2Byq%2FaT3gS22tbFrP%2B08lXqua1ljpa%2BxdN9pXMGg%3D)**.
2. In the side panel, click **People > Technicians**.
3. Find the technician you want to update and click **Edit**.
4. Click the **Permissions** tab.
5. Find the *Pause on an appointment* permission and enable it. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-to-prevent-technicians-from-completing-their-own-jobs-in-servicetitan-image-l1w2ixhk.png?sv=2026-02-06&spr=https&st=2026-11-01T19%3A51%3A52Z&se=2026-11-01T20%3A51%3A52Z&sr=c&sp=r&sig=Hm2u%2Byq%2FaT3gS22tbFrP%2B08lXqua1ljpa%2BxdN9pXMGg%3D)
6. When finished, click **Save Changes**.