---
title: "How to Ensure Dialpad Rings on One Device Only"
slug: "how-to-ensure-dialpad-rings-on-one-device-only"
updated: 2026-10-16T02:24:35Z
published: 2026-10-16T02:24:35Z
canonical: "help.servicetitan.com/how-to-ensure-dialpad-rings-on-one-device-only"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Ensure Dialpad Rings on One Device Only

## Problem

The agent's phone system is ringing on both ServiceTitan and Dialpad. They want to know how to make sure it only rings on Dialpad.

## Solution

1. Go to [dialpad.com/settings](https://dialpad.com/settings) and go to your profile page.
2. Scroll down and click on **Your Devices**. In the *Ring this Device* column, select the box next to the name of the device(s) you would like to ring when you receive a call.
3. Settings are saved automatically after device selection.