---
title: "How to access outbound call recordings in ServiceTitan"
slug: "how-to-access-outbound-call-recordings-in-servicetitan"
updated: 2026-10-16T02:01:06Z
published: 2026-10-16T02:01:06Z
canonical: "help.servicetitan.com/how-to-access-outbound-call-recordings-in-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to access outbound call recordings in ServiceTitan

## Problem

You want to access the calls you've made that have resulted in a booked appointment, but the page in the call booking screen is gone once it's closed.

## Solution

### Search for call recordings

1. Go to the navigation bar and click **Search** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-legacy-search-outline.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A51Z&se=2026-11-01T21%3A57%3A51Z&sr=c&sp=r&sig=UujlmGyd%2Bw0OnU5aNsUyMhk41tDSZo105QCvAiEJzqg%3D) .
2. From the dropdown, select **Call**.
3. Use the filters to find the call or calls you are looking for.
4. Click the **Headset** to listen or download the recording and review the call details.

> [!NOTE]
> **Note:** Once the call booking is closed, the page in the call booking screen is gone and cannot be accessed again.