---
title: "How do I hide a business unit from the technician scorecard?"
slug: "how-do-i-hide-a-business-unit-from-the-technician-scorecard"
updated: 2026-10-16T03:11:43Z
published: 2026-10-16T03:11:43Z
canonical: "help.servicetitan.com/how-do-i-hide-a-business-unit-from-the-technician-scorecard"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I hide a business unit from the technician scorecard?

## Problem

Users need to exclude specific business units or technicians from showing on the Technician Scorecard dashboard. The dashboard shows all technicians by default. There is no automatic way to exclude specific units permanently.

## Solution

### Manually filter the Dashboard

1. Go to the *Technician Scorecard* section on the Modular Dashboard.
2. Look for the *Business Unit* filter at the top of the dashboard.
3. Click on the business unit dropdown menu.
4. Uncheck the business unit you want to exclude from the display.
5. The dashboard will update to hide the selected business unit.
6. Repeat this process for each dashboard where you want to exclude the business unit.

> [!NOTE]
> **Note:** You must manually apply this filter each time you access the dashboard. The filter settings do not save automatically.

### Create a custom dashboard

1. Follow the steps to [create a custom dashboard](/roofing/docs/create-and-edit-custom-dashboards).
2. Click **Add Module** and select the following:
  1. **Module Type:** Select **Default modules**
  2. Select **Technician Scorecards**.
  3. When you're done, click **Add** to add the Technician Scorecard to the custom dashboard.
3. Click **Custom Filters**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-hide-a-business-unit-from-the-technician-scorecard-image-fmxzqpwp.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A26Z&se=2026-11-01T21%3A57%3A26Z&sr=c&sp=r&sig=BRZmXJH5HWvQGJEykxkfoWTBkLAVPKuDdAwpiEoBwRY%3D)
4. Then select **Set Default Values**.
5. In the *Business Units* dropdown, select the BUs you want to display on the Technician Scorecard on your custom dashboard. Make sure not to select the ones you want to exclude. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-hide-a-business-unit-from-the-technician-scorecard-image-2o3syufq.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A26Z&se=2026-11-01T21%3A57%3A26Z&sr=c&sp=r&sig=BRZmXJH5HWvQGJEykxkfoWTBkLAVPKuDdAwpiEoBwRY%3D)
6. When you're done, click **Save**.
7. When you're done creating your custom dashboard, click **Save**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-hide-a-business-unit-from-the-technician-scorecard-image-lf9z7l1y.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A26Z&se=2026-11-01T21%3A57%3A26Z&sr=c&sp=r&sig=BRZmXJH5HWvQGJEykxkfoWTBkLAVPKuDdAwpiEoBwRY%3D)
8. Exit the custom dashboard and then re-enter it. You should no longer see the business units you want to exclude from the dashboard displayed. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-hide-a-business-unit-from-the-technician-scorecard-image-dcn722su.png?sv=2026-02-06&spr=https&st=2026-11-01T20%3A57%3A26Z&se=2026-11-01T21%3A57%3A26Z&sr=c&sp=r&sig=BRZmXJH5HWvQGJEykxkfoWTBkLAVPKuDdAwpiEoBwRY%3D)