How do I handle accidentally released pay periods in ServiceTitan?

  • Published on Mar 12, 2026
  • 1 minute(s) read
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Problem

HR accidentally sent the wrong pay period to an employee and now it's in a pending status. There is no way to "un-release" the pay period.

Solution

It's unlikely to cause a problem. You can update the timesheet at the end of the week.

  1. At the end of the current week, go to the Payroll Dashboard.

  2. Click View Actions for the pending timesheet that was accidentally released.

  3. Click Update Now.

  4. Inform the employee that they can now review and approve their timesheet as it should be correct.

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