How can I properly optimize my technicians’ routes so they leave on time?

Problem

I want to ensure my technicians leave their homes on time for their first job.

Solution

To properly optimize your technicians' routes so they leave on time, make sure to consider their departure from home:

1. Adjust shift start time: Make sure your technician shifts start at the time you want your technicians to leave their home. If you have a large number of shifts you need to edit, you can bulk delete delete them and create new ones with the correct start time. For more, see the Delete multiple shifts section of Use technician shifts.

2. Optimize route: Make sure all your technician addresses and service location addresses are validated in ServiceTitan so that Optimize Technician Route can work properly. For more, see the Set up Optimize Technician Route section of Use Optimize Technician Route.

These adjustments ensure that Technician Shifts and Optimize Technician Route accounts for your technician's commute from home, aligning with your operational needs.