How can I fix unexpected item limits in Discounts and Fees for accurate sales reports?

Problem

A limit was mistakenly set on the item under Discounts and Fees. This caused incorrect gross figures in sales reports.

Solution

Change discount type

1. Go to the navigation bar and click Pricebook.

2. In the side menu, click Discounts & Fees.

3. Find the item.

4. Click .

5. In the Discount Type field, change the discount type from Fixed Amount to Percentage.

6. Set the Discount Limit to zero.

7. Change Discount Type back to Fixed Amount.

8. Enter the correct amount.

9. Save your changes.

This process removes the unexpected limit and ensures your sales reports are accurate.