---
title: "How can I filter audiences by equipment age in ServiceTitan?"
slug: "how-can-i-filter-audiences-by-equipment-age-in-servicetitan"
updated: 2026-10-16T00:53:29Z
published: 2026-10-16T00:53:29Z
canonical: "help.servicetitan.com/how-can-i-filter-audiences-by-equipment-age-in-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I filter audiences by equipment age in ServiceTitan?

## Problem

You need to filter an audience to include equipment older than a certain number of days or installed within a specific date range.

## Solution

You can create audiences that target customers based on their equipment age using the *Equipment* filters in the Audience Builder. You can then use the audience for your email, direct mail, or *SMS Text Message - Marketing* campaigns.

> [!NOTE]
> **Note:** The Equipment filters are not available for SMS Text Message -Transactional campaigns.

### Target customers based on equipment age

1. Go to the navigation bar and click **Marketing**.
2. In the side menu, click **Audiences**.
3. Create, edit, or clone an audience.
4. In the *Include* section, add a new group or edit an existing group.
5. Select **Equipment** on the right to view the *Equipment* filter options.
6. For the *Installed Date*, select **dynamic** or **static**:
  - For dynamic, click **Filter** and set the filter to include equipment based on a dynamic date range. For example, you can include equipment installed greater than one year ago or equipment installed less than one week ago. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-can-i-filter-audiences-by-equipment-age-in-servicetitan-image-om8tdgnj.png?sv=2026-02-06&spr=https&st=2026-11-01T22%3A03%3A07Z&se=2026-11-01T23%3A03%3A07Z&sr=c&sp=r&sig=pOLMZyWiFcSZWzAeegQ8t7zZiBSkqS5lv3LBOtjvEkI%3D)
  - For static, set the filter to include equipment installed on specific dates. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-can-i-filter-audiences-by-equipment-age-in-servicetitan-image-hjpv752r.png?sv=2026-02-06&spr=https&st=2026-11-01T22%3A03%3A07Z&se=2026-11-01T23%3A03%3A07Z&sr=c&sp=r&sig=pOLMZyWiFcSZWzAeegQ8t7zZiBSkqS5lv3LBOtjvEkI%3D)
7. When finished setting the equipment criteria, click **Apply**.
8. When finished building the audience, click **Continue**.

Targeted text message campaigns sent to customer segments through Marketing Pro.

**What it does:** Reaches customers on the highest-open-rate channel (SMS) with time-sensitive promotions, reminders, and service offers.

**Also called:** Text marketing, SMS marketing

**Tags:** Marketing Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

**a.k.a.** Text Campaigns