Overview
Enable Simple Clock I/O to pay technicians whenever they are clocked in, regardless of your idle time settings. This can be a good timesheet management option if you pay technicians the same rate for most activities and you don't need a breakdown of technician hours to process payroll.
Who uses this feature
Administrators and managers
Feature configuration
Account configuration is required to use this feature. Please contact Technical Support for details.
Things to know
When Simple Clock I/O is enabled, all idle time is paid, regardless of idle time settings.
Use timesheet codes to schedule unpaid non-job events such as meal breaks or personal time.
Technicians are always paid for their first drive.
Technicians are automatically clocked in based on their:
Dispatch to their first appointment of the day
Arrival at their first appointment of the day
First paid non-job timesheet event of the day
Technicians are automatically clocked out based on whichever occurs last during a workday:
Completion of the last appointment of the day
Completion of a paid non-job event
You can manually clock technicians in and out from the Dispatch Board or technicians can clock themselves in and out.
Note: Technicians must have the Clock In and Out permission enabled to clock themselves in and out. Contact your company administrator for details.
If technicians clock out and back in during a workday, their clocked-out hours show up in timesheet reports with the code, Temp C/O.
Turn on Simple Clock I/O
Go to the top toolbar and click Settings
. From the side panel, go to People > Payroll.
In the Timesheet Codes section, click Edit. The Non-job Event Codes screen opens displaying a table of active codes.
For the ClockIO code, in the Actions column, click Edit.
Select Enable Simple Clock I/O.
When you're finished, click Save.
Want to learn more?
Visit ServiceTitan Academy to enroll in Tracking Technician Timesheets