Editing Shared Contact List in Dialpad

Problem

You downloaded a CSV template from the Phone Pro team and uploaded a shared contact list, but it's showing deactivated employees that are no longer with the company. You want to remove these inactive employees from the contact list, but you're unsure how to do so.

Solution

1. Go to the Dialpad App.

2. Click on the Phone Icon and search for the contact by Name or Number.

3. Click on your Contact.

4. Click on Edit Contact.

5. Click Delete.

Note: Shared contacts can be deleted, however, it will only delete the user's specific communication history, text content, etc. The shared contact will still be searchable after deletion.

See Shared Company Contacts for more information.