---
title: "Create display user accounts"
slug: "create-display-user-accounts"
updated: 2026-10-16T03:41:21Z
published: 2026-10-16T03:41:21Z
canonical: "help.servicetitan.com/create-display-user-accounts"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create display user accounts

## Overview

Create a display user account to display information on a shared monitor in your office. For example, you can project your Dispatch Board for customer service representatives and dispatchers. Or, you can display technician scorecards and performance reports so your managers can quickly check sales metrics.

---

### 

#### Who uses this feature

- Administrators
- Applies to all business types
- Applies to all trades

## Things to know

- Display user accounts have limited employee permissions that cannot be edited.
- Display users have permission to view Pricebook, job, and scheduling details, but do not have permission to edit these details.
- By default, display users have access to view and edit reports. To restrict report access, you can [edit reporting permissions](/roofing/docs/set-reporting-permissions) for display users.

## Create a display user account

1. Go to the top toolbar and click **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/create-display-user-accounts-image-nt98pet6.png?sv=2026-02-06&spr=https&st=2026-11-01T18%3A46%3A43Z&se=2026-11-01T19%3A46%3A43Z&sr=c&sp=r&sig=pP%2BD98iwWO%2BoelVprL390YQkbdlNbv8k4eZNLjn6KPI%3D)**.
2. In the side panel, go to **People** **>** **Employees**.
3. Click **Add** to create a new account. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/create-display-user-accounts-image-7eau1t0l.png?sv=2026-02-06&spr=https&st=2026-11-01T18%3A46%3A43Z&se=2026-11-01T19%3A46%3A43Z&sr=c&sp=r&sig=pP%2BD98iwWO%2BoelVprL390YQkbdlNbv8k4eZNLjn6KPI%3D)The *Add an Employee* screen opens.
4. In the About Employee section, enter employee details for the display user:
  - In the **Employee Name** field, enter a name for your display user.
  - From the **Company Positions** dropdown, select **General Office - Non Management**.
  - From the Role dropdown, select **Display User**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/create-display-user-accounts-image-wi1d550w.png?sv=2026-02-06&spr=https&st=2026-11-01T18%3A46%3A43Z&se=2026-11-01T19%3A46%3A43Z&sr=c&sp=r&sig=pP%2BD98iwWO%2BoelVprL390YQkbdlNbv8k4eZNLjn6KPI%3D)
5. In the Contact Information section, enter an email address in the **Email** field. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/create-display-user-accounts-image-2khnkhz8.png?sv=2026-02-06&spr=https&st=2026-11-01T18%3A46%3A43Z&se=2026-11-01T19%3A46%3A43Z&sr=c&sp=r&sig=pP%2BD98iwWO%2BoelVprL390YQkbdlNbv8k4eZNLjn6KPI%3D)

> [!NOTE]
> **Note:** Use an email address not in use by another ServiceTitan account.
6. When you're done, click **Save**.

## Want to learn more?

- See [Configure the Dispatch Board](/roofing/docs/configure-dispatch-board-appearance-and-settings)

The main scheduling and dispatching view in ServiceTitan showing all jobs, technicians, and appointment times in a grid or map layout.

**What it does:** Gives dispatchers a real-time view of the day's work to manually assign, drag-and-drop, or adjust job assignments.

**Also called:** Schedule board, Dispatch view

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)