Create chargeable materials in QuickBooks

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Overview

You will need to create QuickBooks items for all the chargeable materials in your Pricebook.


Who uses this feature

  • Administrators, office employees, managers, accountants, and bookkeepers

  • Applies to all business types

  • Applies to all trades

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

Things to know

  • Chargeable materials will need to be added as Non-inventory parts to your QuickBooks Item List.Each time you add a new material to your Pricebook, you will need to repeat this process.

  • There is a 31 character limit for chargeable material Item Names in QuickBooks. If your chargeable material name is over 31 characters, you will receive an export error.

Add chargeable materials to QuickBooks in bulk

  1. In ServiceTitan, go to Pricebook > Import/Export

  2. Click the Export tab then click the Export button.

    Export options for pricebook settings and business unit selection in software interface.

  3. Open the Excel spreadsheet and delete every tab except Materials.

  4. In QuickBooks Online, go to Sales > Products and Services, Click the New dropdown and select Import.

    Sales page showing 'Products and Services' with an 'Import' option highlighted.

  5. In the Import products and services page that opens, find the Select a CSV or Excel file to upload section and click Browse.

  6. Using the pop-up window, find and select the Pricebook Excel file you downloaded from ServiceTitan. Click Open

  7. In the Import products and services page, click Next. 

    Interface for uploading CSV or Excel files with highlighted buttons and options.

  8. Map the fields accordingly and click Next. For example, if you want the QuickBooks field Products/Service Name to match the Code field on your spreadsheet, select Code from the dropdown.

  9. Update fields as needed. Change the Type for each item to Noninventory. Verify that the correct Income and Expense accounts are selected for each item. Click Import. 

Warning: Replacing existing items with identical names can’t be undone.

Table displaying inventory types, tax status, income, and expense accounts for items.

Add a single chargeable material to QuickBooks

  1. In QuickBooks Online, go to Sales > Products & Services.

  2. Click New and select Non-inventory for the type.

  3. Enter the equipment Name and fill out any remaining fields as needed. 

  4. Click Save and Close.
     Form for entering product/service information with highlighted name field and save button.

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