---
title: "Clear cache for Phones Pro"
slug: "clear-cache-for-phones-pro"
updated: 2026-10-16T02:18:04Z
published: 2026-10-16T02:18:04Z
canonical: "help.servicetitan.com/clear-cache-for-phones-pro"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Clear cache for Phones Pro

## Overview

Cache is stored bits of data of configurations or user choices helping the applications load faster and reduce the data retrieval time for the next time you use the apps. Glitches and problems may arise from errors or conflicting data stored in the system. To address software performance issues, we recommend regularly clearing the cache of your browser and Dialpad app.

---

### 

#### Who uses this feature

- Administrators, office employees and Customer Service Representatives (CSRs)
- Applies to all business types

#### Feature configuration

- To get started with Phones Pro, request a demo on our [Pro Products page](https://www.servicetitan.com/features/pro), or reach out to your Customer Success Manager (CSM) or Pro Account Manager.

## Things to know

- The Embedded Dialer and the Web version of Dialpad affect your browser's cache.
- For your Dialpad Desktop or Mobile Apps, the issue might come from the application's cache.

## Clear cache in Chrome

1. On your computer, open *Google Chrome*.
2. At the top right, click **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-vert.png?sv=2026-02-06&spr=https&st=2026-11-01T18%3A46%3A49Z&se=2026-11-01T19%3A46%3A49Z&sr=c&sp=r&sig=HeCRClOtoT%2F5Z%2BhKetsBoge23BTDuPIcE3KJnvnA9LI%3D) and then **Delete browsing data**. A new window opens.
3. Select the **Advanced** tab.
4. From the *Time range* dropdown, select **All time**.
5. Select **Cookies and other site data** and **Cached images and files**.
6. Click **Clear data**.

![Options to clear browsing data including cookies, cached files, and passwords.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/clear-cache-for-phones-pro-image-hkvt7mpi.png?sv=2026-02-06&spr=https&st=2026-11-01T18%3A46%3A49Z&se=2026-11-01T19%3A46%3A49Z&sr=c&sp=r&sig=HeCRClOtoT%2F5Z%2BhKetsBoge23BTDuPIcE3KJnvnA9LI%3D)

## Clear cache in Dialpad desktop app

- For Windows:
  - Press the **Alt** key on your keyboard.
  - On the new menu, click **Help**.
  - Select **Clear Cache**. ![Menu options in Dialpad with 'Clear Cache' highlighted for user selection.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/clear-cache-for-phones-pro-image-3sdstcyu.png?sv=2026-02-06&spr=https&st=2026-11-01T18%3A46%3A49Z&se=2026-11-01T19%3A46%3A49Z&sr=c&sp=r&sig=HeCRClOtoT%2F5Z%2BhKetsBoge23BTDuPIcE3KJnvnA9LI%3D)
- For MAC:
  - Open the app and click **Help** on the upper menu.
  - Select **Clear Cache**. ![Dialpad application menu showing help options and settings for users.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/clear-cache-for-phones-pro-image-7iudub1i.png?sv=2026-02-06&spr=https&st=2026-11-01T18%3A46%3A49Z&se=2026-11-01T19%3A46%3A49Z&sr=c&sp=r&sig=HeCRClOtoT%2F5Z%2BhKetsBoge23BTDuPIcE3KJnvnA9LI%3D)

## Clear app data

- For Windows:
  - Press the **Alt** key on your keyboard.
  - On the new menu, click **Help**.
  - Select **Toggle Developer Tools**.
  - Click the **Double Arrows** on the top bar and select **Application**. ![Developer tools showing HTML structure with highlighted application tab for web performance analysis.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/clear-cache-for-phones-pro-image-38pohurn.png?sv=2026-02-06&spr=https&st=2026-11-01T18%3A46%3A49Z&se=2026-11-01T19%3A46%3A49Z&sr=c&sp=r&sig=HeCRClOtoT%2F5Z%2BhKetsBoge23BTDuPIcE3KJnvnA9LI%3D)
  - On the *Applications* tab select **Clear storage**.
  - Click **Clear site data**.
- For MAC:
  - Open the app and click **Help** on the upper menu.
  - Select **Toggle Developer Tools**.
  - Click the **Double Arrows** on the top bar and select **Application**.
  - On the *Applications* tab select **Clear storage**.
  - Click **Clear site data**. ![Application storage settings showing clear storage and site data options for management.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/clear-cache-for-phones-pro-image-2enun9qh.png?sv=2026-02-06&spr=https&st=2026-11-01T18%3A46%3A49Z&se=2026-11-01T19%3A46%3A49Z&sr=c&sp=r&sig=HeCRClOtoT%2F5Z%2BhKetsBoge23BTDuPIcE3KJnvnA9LI%3D)

## Want to learn more?

- See [Choose your phone type for Phones Pro](/roofing/docs/choose-your-phone-type-for-phones-pro)
- See [Check your Dialpad version](/roofing/docs/check-your-dialpad-version)

ServiceTitan's integrated phone system that routes calls, records conversations, and connects call data to job and customer records.

**What it does:** Gives businesses a CSR productivity platform with call tracking, recording, and booking analytics built into the same system as their jobs.

**Also called:** ST Phones, Integrated phone system

**Tags:** Phones Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)