Can I change the address on a lead in Follow Ups?

Problem

Addresses for leads in Follow Ups can't be changed after they're created.

Solution

1. Understand the current limitation: ServiceTitan does not currently allow editing of lead addresses.

2. Vote for feature implementation: To support the addition of lead editing capabilities, visit these Ideas pages:        

   • https://ideas.servicetitan.com/ideas/COMMUNITY-I-6139

   • https://ideas.servicetitan.com/ideas/COMMUNITY-I-5055

3. Use workarounds: For now, create a new lead with the correct address. This ensures accurate information for future use. For more, see:        

   • Capture a lead from an incoming call

   • Capture a lead from a booking

   • Capture a lead manually