Basic Phones - Emergency Fallback not automatically enabled

Problem

The emergency fallback option for Basic Phones is not automatically enabled, and you have to do it manually.

Solution

The emergency fallback option for Basic Phones is not automatically enabled, so you must enable it manually.

To enable emergency fallback:

1. In ServiceTitan, go to Settings > Phones > Emergency Fallback.

2. Click Add Number to add your emergency fallback numbers.

3. Once numbers have been added, use the toggle to Enable Fallback.