Add employee to POS location to create counter sale invoices

Problem

You are unable to create Counter Sale Invoices from the customer screen. A window pops up with a Location field but it is empty.

Solution

Employees must be added to the POS location for them to be able to create Counter Sale Invoices or POS invoices.

1. On the navigation bar, go to Settings > Invoicing > POS Locations.

2. Locate the POS location and click the More icon.

3. From the dropdown, select Edit.

4. On the Edit POS Location screen, add employees in the Assign Users field.

5. Click Save.

6. Repeat steps 2-5 for any additional POS locations.