---
title: "Why is the business unit on the membership invoice different from the customer's membership business unit?"
slug: "why-is-the-business-unit-on-the-membership-invoice-different-from-the-customers"
tags: ["Area - Memberships", "Focus - Service Replacement", "Role - Admin", "Type - Residential"]
updated: 2026-10-16T01:16:52Z
published: 2026-10-16T01:16:52Z
canonical: "help.servicetitan.com/why-is-the-business-unit-on-the-membership-invoice-different-from-the-customers"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is the business unit on the membership invoice different from the customer's membership business unit?

## Problem

The membership invoice shows a different business unit than the customer's membership.

## Solution

This issue might occur after renewing an old membership. If the wrong business unit is on the invoice, resell the membership to correct it:

1. Go to the *Membership* section in the Customer Record.
2. Renew the membership or sell a new one.
3. When renewing, make sure to select the correct business unit.
4. Check the new invoice to make sure the invoice now has the correct business unit.

The top-level account in ServiceTitan representing a property owner or account holder, containing all locations, jobs, and history.

**What it does:** Serves as the single source of truth for all customer interactions, history, and financial data.

**Also called:** Customer account, Client record

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)