---
title: "What should I do if I can't make outbound calls from ServiceTitan Mobile on my Android device?"
slug: "what-should-i-do-if-i-cant-make-outbound-calls-from-servicetitan-mobile"
tags: ["Area - Phones", "Area - ST Mobile (Legacy)", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Role - CSR Dispatch", "Role - Technician", "Type - Commercial", "Type - Residential"]
updated: 2026-10-16T01:59:37Z
published: 2026-10-16T01:59:37Z
canonical: "help.servicetitan.com/what-should-i-do-if-i-cant-make-outbound-calls-from-servicetitan-mobile"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What should I do if I can't make outbound calls from ServiceTitan Mobile on my Android device?

## Problem

The mobile app on your Android device is not allowing you to make outbound calls.

## Solution

1. Go to your device's **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A31%3A37Z&se=2026-11-09T12%3A31%3A37Z&sr=c&sp=r&sig=B976S%2FkTtKm3qw7HHgN6tOMBPxIhzGC9l6qGFcuR8DI%3D) .
2. Tap **Apps**.
3. Find and open the **ServiceTitan** mobile app settings.
4. Look for the *Permissions* section.
5. Enable all permissions related to calls.
6. If you previously dismissed or denied the app's request for call permissions, you will need to enable them manually.
7. Once all call-related permissions are enabled, try making an outbound call from the app again.