---
title: "What is the process for requiring a credit card to be saved on file when selling a monthly membership, both in the office and in the field?"
slug: "what-is-the-process-for-requiring-a-credit-card-to-be-saved-on-file"
tags: ["Area - Memberships", "Focus - Service Replacement", "Role - Admin", "Type - Residential"]
updated: 2026-10-16T01:15:33Z
published: 2026-10-16T01:15:33Z
canonical: "help.servicetitan.com/what-is-the-process-for-requiring-a-credit-card-to-be-saved-on-file"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the process for requiring a credit card to be saved on file when selling a monthly membership, both in the office and in the field?

## Problem

You need to make saving a credit card mandatory for membership sales.

## Solution

Currently, ServiceTitan does not have a feature to force saving a payment method when selling a membership. You can submit this idea in the Ideas portal for future consideration.

1. Go to the Knowledge Base and click **Ideas**.
2. Search to see if a similar idea exists using search.
3. If there is an existing idea, upvote it to add support. Otherwise, click **Add A New Idea**.
4. Add the necessary information then click **Add Idea**.
5. Visit the Ideas portal to see if there are any updates on the idea or if it has been planned for a future release.

Remember, your feedback is valuable. By participating in the community, you help shape the future of ServiceTitan to better meet your needs.