---
title: "What is the correct way to change the date of a recurring service event in ServiceTitan?"
slug: "what-is-the-correct-way-to-change-the-date-of-a-recurring-service-event-in-servi"
tags: ["Area - Memberships", "Focus - Service Replacement", "Role - Admin", "Type - Residential"]
updated: 2026-10-16T01:14:53Z
published: 2026-10-16T01:14:53Z
canonical: "help.servicetitan.com/what-is-the-correct-way-to-change-the-date-of-a-recurring-service-event-in-servi"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the correct way to change the date of a recurring service event in ServiceTitan?

## Problem

When you try to change the date of a recurring service event, the dates do not update.

## Solution

By following these steps, you should be able to successfully change the dates of Recurring service events in ServiceTitan, even if some events have an *Unreachable* status.

> [!NOTE]
> **Note:** It is not recommended to change the **From/Start** date of a Recurring Service if the status of any *Recurring Service Event* has been updated, as this could lead to events being missed or additional visits being created. Instead, it is better to adjust the date of the specific recurring service event.

#### Log a follow up

To update the date of the recurring service event, you can go ahead and log a follow-up for the event, and this updates the date of the event.

1. From the recurring service event, click **Log a follow-up**. ![Log a follow-up](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/what-is-the-correct-way-to-change-the-date-of-a-recurring-service-event-in-servicetitan-image-jr5c9k29.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A39%3A53Z&se=2026-11-09T12%3A39%3A53Z&sr=c&sp=r&sig=J8MS6carPWSAbk1O8PJ3wdYQ3LH%2F6KAbSgiv0dbinE0%3D)
2. Enter follow-up details in the **Notes** field or click the **Log Templates** dropdown and select a prewritten message. ![click the Log Templates dropdown](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/what-is-the-correct-way-to-change-the-date-of-a-recurring-service-event-in-servicetitan-image-cfa5jeaf.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A39%3A53Z&se=2026-11-09T12%3A39%3A53Z&sr=c&sp=r&sig=J8MS6carPWSAbk1O8PJ3wdYQ3LH%2F6KAbSgiv0dbinE0%3D)
3. **Change Recurring Service Event Date**: Click to select a new recurring service event date. The new date is reflected in the Recurring Service Events screen of Follow Ups.
4. When you're done logging the follow-up, click **Save**.

Recurring service events appear in Follow Ups where they can be booked into jobs. They are scheduled based on the frequency details of a service location's recurring services. The recurring service event includes details from the recurring service to help job booking.

[Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)