---
title: "What is causing the wrong item to be added to invoices for a membership and how can I easily find and fix these memberships?"
slug: "what-is-causing-wrong-item-added-to-invoices-for-membership"
tags: ["Area - Memberships", "Focus - Service Replacement", "Role - Admin", "Type - Residential"]
updated: 2026-10-16T01:18:05Z
published: 2026-10-16T01:18:05Z
canonical: "help.servicetitan.com/what-is-causing-wrong-item-added-to-invoices-for-membership"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is causing the wrong item to be added to invoices for a membership and how can I easily find and fix these memberships?

## Problem

The wrong code is being added to memberships. This code does not exist in the pricebook, but the Billing template still includes it.

## Solution

Fix the billing template to prevent the wrong code from being added to more membership invoices. Then, find and fix the incorrect memberships.

#### Fix the Billing Template

1. Go to **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A46%3A18Z&se=2026-11-09T12%3A46%3A18Z&sr=c&sp=r&sig=X6ygpeGDaWOgRSP%2FniCghvR1i58AR69cuYSKkztYn0A%3D) **> Invoicing > Membership types**.
2. Click **Edit** for the Membership Type that needs to be fixed.
3. Click **Billing > Billing Template**.
4. Remove or update the wrong task from the billing template.
5. Save your changes.

#### Find and fix incorrect memberships

1. Go to the navigation bar and click **Reports**.
2. Open the *Active Memberships* report.
3. Look for the membership type in question that was sold, especially around and after the date you noticed the issue.
4. For each membership found, go to the customer's membership.
5. Edit the membership.
6. Check the *Billing Template*. If the incorrect task is added to the billing template, manually edit the membership to fix it. You can also cancel and resell the membership with the correct dates and template.

Billing templates are a type of invoice template that include the pricebook item used to generate billing invoices for ongoing memberships.

[Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

The template used to set up a membership for a customer. It includes recurring service types, tags, pricing, accounting details, and duration and billing details.

[Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)