---
title: "What happens to saved payment cards when a membership is canceled in ServiceTitan, and can they be removed?"
slug: "what-happens-to-saved-payment-cards-when-membership-canceled-servicetitan"
tags: ["Area - Memberships", "Focus - Service Replacement", "Role - Admin", "Type - Residential"]
updated: 2026-10-16T01:18:22Z
published: 2026-10-16T01:18:22Z
canonical: "help.servicetitan.com/what-happens-to-saved-payment-cards-when-membership-canceled-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What happens to saved payment cards when a membership is canceled in ServiceTitan, and can they be removed?

## Problem

The user needs to know what happens to saved payment cards when a membership is canceled, and if it is possible to remove them.

## Solution

When a membership is canceled, the customer won't be charged afterward using their saved payment cards. But you can delete a saved payment card just in case.

#### Cancel a Membership

1. Go to the *Memberships* section in ServiceTitan.
2. Find the membership you want to cancel.
3. Change the status of the membership to 'Canceled'. This action will cancel the membership.

#### Remove a saved payment card

1. Go to the customer's profile.
2. Scroll down to the *Payment Methods* section.
3. Select the card you want to remove.
4. Click **Delete**. This action will remove the saved payment card from the customer's profile.

By following these steps, you can manage memberships and their associated payment cards in ServiceTitan.