---
title: "What caused the price discrepancy on a task in the estimate and how can it be fixed?"
slug: "what-caused-price-discrepancy-task-estimate-how-can-it-be-fixed"
tags: ["Area - Memberships", "Focus - Service Replacement", "Role - Admin", "Role - CSR Dispatch", "Type - Residential"]
updated: 2026-10-16T01:18:35Z
published: 2026-10-16T01:18:35Z
canonical: "help.servicetitan.com/what-caused-price-discrepancy-task-estimate-how-can-it-be-fixed"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What caused the price discrepancy on a task in the estimate and how can it be fixed?

## Problem

The price for the task appeared on the estimate as $1800 instead of $2000. This was due to the Membership type discount applying a greater discount of 5% or $1800.

## Solution

When an item is discounted by a membership, the system always considers the greater of the two discounts, applying the highest one to benefit the customer. If you do not want to apply a discount to a particular item, you have multiple options.

#### Remove the category from the membership discount

1. Go to **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A46%3A08Z&se=2026-11-09T12%3A46%3A08Z&sr=c&sp=r&sig=Fg77wNRPryWyF21TlI7VbVGj%2FseC%2F8zbQ6QNiGaoEok%3D) **> Invoicing > Membership Types**.
2. Find and edit the membership type in question.
3. Under *Basics*, look for the **Discounts** section.
4. Change the discount percentage of the **Category**, **Business Unit**, or **All services** to which the task in question belongs.
5. Make sure to check the box **Do not discount if the percentage is set to 0%**.
6. Save Changes.

#### On the individual level, remove the discount from the item within the Pricebook

1. Go to **Pricebook**.
2. Find the item and click **Edit**.
3. Make sure the item does not have a membership price added. If it does, remove the membership price.
4. Or, uncheck **Allow Membership Discounts**. ![uncheck Allow Membership Discounts](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/what-caused-the-price-discrepancy-on-a-task-in-the-estimate-and-how-can-it-be-fixed-image-gsqygb8o.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A46%3A08Z&se=2026-11-09T12%3A46%3A08Z&sr=c&sp=r&sig=Fg77wNRPryWyF21TlI7VbVGj%2FseC%2F8zbQ6QNiGaoEok%3D)
5. Save Changes.

After verifying these have been completed, it is best to remove the item from the invoice/estimate and add it again.

The template used to set up a membership for a customer. It includes recurring service types, tags, pricing, accounting details, and duration and billing details.

[Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)