--- title: "Installs & Small Projects" slug: "short-term-projects-category" updated: 2026-05-14T04:45:36Z published: 2026-05-14T04:45:48Z canonical: "help.servicetitan.com/short-term-projects-category" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Installs & Small Projects
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Jump to:Win customersSchedule and dispatch efficientlyDeliver and document the workInvoice and collect with confidenceClose the books and measure performanceControl scope and manage riskRun your business smoothly
Control scope and manage risk
Manage permits and compliance to keep install projects on track.
1
Stay Compliant with Permits & Regulations
Obtain necessary permits and ensure regulatory compliance for install work.
Run your business smoothly
Configure your system, manage users, and keep operations running smoothly.
1
Configure & Manage Your Account
Set up and maintain your ServiceTitan account, users, permissions, and system settings.
Pre-Work
Sales, planning, and preparation before the install
1
Attract & Engage Customers
Generate demand and awareness through strategic marketing campaigns and channels.
2
Capture & Convert Leads
Capture, qualify, and nurture leads to convert them into install opportunities.
3
Build Estimates & Close Sales
Present Good-Better-Best proposals and close the sale with customer sign-off.
4
Offer Financing to Close Bigger Jobs
Present financing options to help customers afford equipment replacements and upgrades.
5
Reconcile Payments & Deposits
Process and reconcile customer deposits collected to secure install commitments.
6
Book Jobs & Schedule Appointments
Schedule install appointments and confirm booking details with customers.
7
Stay Compliant with Permits & Regulations
Obtain necessary permits and ensure regulatory compliance for install work.
8
Plan Your Team's Capacity
Coordinate install crew schedules and balance capacity across job types.
9
Communicate with Your Customers
Send install scheduling confirmations, deposit reminders, and project updates.
10
Manage Parts & Purchase Orders
Order equipment, stage materials, and coordinate delivery for install jobs.
Work in Progress
Active installation execution and quality assurance
11
Dispatch & Track Your Technicians
Deploy install crews and provide customers with accurate arrival time estimates.
12
Arrive Prepared at Every Job
Verify site readiness, confirm measurements, and ensure materials are staged.
13
Complete the Work in the Field
Perform the approved installation safely, efficiently, and to quality standards.
14
Track & Manage Installed Equipment
Record newly installed equipment, serial numbers, warranties, and system details.
15
Inspect Work & Ensure Quality
Conduct quality assurance checks and coordinate required code inspections.
16
Manage Job Documentation & Handoffs
Complete install documentation, capture sign-off, and hand over to the customer.
Post-Work
Financial processing and administrative closure
17
Track Time & Process Payroll
Track install crew hours and process payroll accurately and on time.
18
Invoice Your Customers
Generate final invoices for completed installations and process transactions.
19
Collect What You're Owed
Manage accounts receivable and collect outstanding install payments.
20
Close Your Books
Complete the accounting cycle with final reconciliation and financial reporting.
21
Measure Performance & Make Decisions
Track install KPIs like job costing, close rates, and revenue per project.
22
Build Your Online Reputation
Monitor reviews, manage your online presence, and build trust with prospective customers.
23
Configure & Manage Your Account
Set up and maintain your ServiceTitan account, users, permissions, and system settings.