--- title: "Schedule another appointment during closeout in the ServiceTitan Field Mobile App" slug: "schedule-another-appointment-in-the-servicetitan-field-mobile-app" tags: ["Area - Field Mobile App (FMA)", "Area - Jobs, Appts, Projects", "Focus - Construction", "Focus - Service Replacement", "Role - Technician", "Type - Commercial", "Type - Residential"] updated: 2026-10-15T03:59:02Z published: 2026-10-15T03:59:02Z canonical: "help.servicetitan.com/schedule-another-appointment-in-the-servicetitan-field-mobile-app" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Schedule another appointment during closeout in the ServiceTitan Field Mobile App ## Overview Book a follow-up appointment or ask the office to schedule another appointment by sending a reason through the Field Mobile App. This ensures the job continues and all its work is properly tracked. --- ### #### Who uses this feature - Technicians - Applies to all business types #### Feature configuration - The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements). - If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com). - The *Reschedule job* permission is required to use this feature. Please contact the account administrator on your team. ## Things to know - You need to dispatch and arrive at the job to be able to schedule another appointment. - The *Schedule Another Appointment* option adds another appointment to the job and closes the one you're working on. ## Schedule another appointment during closeout in the Field Mobile App 1. Open your job and tap **Close Out**. 2. On the *Close Out* screen, tap **Schedule Another Appointment**. ![Options for closing out an appointment, including pause, reschedule, and complete job.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-another-appointment-in-the-servicetitan-field-mobile-app-image-up6qcdj1.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A30%3A27Z&se=2026-11-09T12%3A30%3A27Z&sr=c&sp=r&sig=91rd14Z8wqcxxtH7n6wVv4K73bySDeZjGJ2u5qw3sEE%3D) 3. On the screen that opens, select **Schedule Myself**. 4. Select the **Date,** **Time,** and **Arrival Window** for the new appointment. 5. (Optional) Enter a memo. 6. When finished, tap **Schedule and Closeout**. ![Appointment scheduling interface showing date, time, and memo options for users.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-another-appointment-in-the-servicetitan-field-mobile-app-image-y0tqshvj.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A30%3A27Z&se=2026-11-09T12%3A30%3A27Z&sr=c&sp=r&sig=91rd14Z8wqcxxtH7n6wVv4K73bySDeZjGJ2u5qw3sEE%3D) ## Ask the office to schedule another appointment in the Field Mobile App 1. Open the job and tap **Close Out**. 2. On the *Close Out* screen that opens, tap **Schedule Another Appointment**. 3. On the screen that opens, select **Notify Office**. 4. In *Why do you need another appointment* field, enter the reason why you want to schedule another appointment. ![User scheduling an appointment due to an emergency with a notification option.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/schedule-another-appointment-in-the-servicetitan-field-mobile-app-image-dywfl6e9.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A30%3A27Z&se=2026-11-09T12%3A30%3A27Z&sr=c&sp=r&sig=91rd14Z8wqcxxtH7n6wVv4K73bySDeZjGJ2u5qw3sEE%3D) 5. When finished, tap **Notify Office and Closeout** to let the office know you want to schedule another appointment and wait for them to [reschedule the appointment](/residential-s-r/docs/manage-appointments-1) on their end. ## Want to learn more? - See [Hold and reschedule an appointment in the ServiceTitan Field Mobile App](/residential-s-r/docs/hold-and-reschedule-an-appointment-in-the-servicetitan-field-mobile-app) The time range communicated to a customer for when a technician will arrive. **What it does:** Sets customer expectations proactively, reducing 'where's my tech?' calls and improving satisfaction scores. **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)