The phone number 555-555-5555 goes busy every time it is dialed. The number is listed as a tracking number, but it is not assigned anywhere in DialPad. The issue occurs because the system does not know where to send the calls.
Solution
Go to ServiceTitan Settings > Phones Pro > Phone Numbers.
Find the number that is not working and hover over and then click Edit.
Locate the Assign Number to Target drop down menu and select the target you want the number assigned to.
ServiceTitan's integrated phone system that routes calls, records conversations, and connects call data to job and customer records.
What it does: Gives businesses a CSR productivity platform with call tracking, recording, and booking analytics built into the same system as their jobs.