---
title: "How do I see which members have not had a specific Recurring Service yet?"
slug: "how-do-i-see-which-members-have-not-had-a-specific-recurring-service-yet"
updated: 2026-10-16T01:16:42Z
published: 2026-10-16T01:16:42Z
canonical: "help.servicetitan.com/how-do-i-see-which-members-have-not-had-a-specific-recurring-service-yet"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I see which members have not had a specific Recurring Service yet?

## Problem

You need to see which members haven't had a specific Recurring Service.

## Solution

1. Using the Follow-Up tab:
  1. Go to the **Follow Up** tab.
  2. Select **Recurring service events** from the left panel.
  3. Choose the needed recurring service from the **Recurring Service** filter dropdown.
  4. You will see all members that did not have their recurring service completed.
2. Using the *Location Recurring Service with Invoice template Details* report:
  1. Go to *Reports*.
  2. Find the report called *Location Recurring Service With Invoice Template Details*.
  3. Under the **Recurring service type** filter, select the recurring service in question.
  4. Under the **Status** column, you will find the *Not attempted* Recurring services.

Recurring service events appear in Follow Ups where they can be booked into jobs. They are scheduled based on the frequency details of a service location's recurring services. The recurring service event includes details from the recurring service to help job booking.

[Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

Invoice templates are used to generate invoices for recurring services and billing invoices. They include the pricebook items for services performed during a recurring service job or for periodic billing of ongoing memberships.

[Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

The template used to set up recurring services for a service location. It includes details to help book recurring service events into jobs including job type, business unit, recurrence type, and duration type.

[Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

The package of service visits included with a membership. When you sell a membership, recurring services are attached to the customer service location with details including start dates, service recurrence, and preferred technician. These details are used to create recurring service events.

[Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)