--- title: "Dismiss multiple recurring service events" slug: "dismiss-multiple-recurring-service-events" tags: ["Area - Memberships", "Focus - Service Replacement", "Role - Admin", "Role - CSR Dispatch", "Type - Residential"] updated: 2026-10-16T01:13:09Z published: 2026-10-16T01:13:09Z canonical: "help.servicetitan.com/dismiss-multiple-recurring-service-events" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Dismiss multiple recurring service events ## Overview After each attempt to book a recurring service event into a job, you can [log a follow-up](/residential-s-r/docs/manage-recurring-service-events) and try again later. If customers don't return your calls or emails, you can dismiss Recurring service events. --- ### ****Who uses this feature**** - Administrators and accountants - Primarily benefits Residential Service and Replacement business types - Applies to all trades ****Feature configuration**** - Permission is required to use this feature. Contact your administrator to enable the *Access Dismiss button on Recurring Service Events page* permission. ## Things to know - Dismissing an event removes it from Follow Ups. Future recurring events at the customer’s service location are not affected. - Account configuration is required to recognize revenue when events are dismissed. Please contact [Technical Support](/residential-s-r/docs/contact-servicetitan-technical-support) for details. - If you defer revenue for memberships, dismissing multiple recurring events automatically Batches those Deferred revenue invoices so that your revenue is recognized. The date the events are dismissed is used on the recognized revenue invoices. You can access the Dismissed Events batch from the [Invoice screen](/residential-s-r/docs/batch-post-and-export-transactions). - You can review dismissal details at the bottom of the dismissed Recurring Service Event record, including when the event was dismissed and who dismissed it. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dismiss-multiple-recurring-service-events-image-xidvl7e4.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A09Z&se=2026-11-09T12%3A29%3A09Z&sr=c&sp=r&sig=BKiBgv%2BBgpGPLea8QTE5MhOBoLWTzps7R89Coh0g%2FnM%3D) ## Dismiss recurring service events 1. Go to the navigation bar and click **Follow Up**. 2. In the side panel, click **Recurring Service Events**. 3. Add filters and sort columns to customize your view: 1. Use the filters to find specific recurring service events. For example, expand the date range to view more recurring events. You can also filter by technician name, city, ZIP code, zone, and location tags. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dismiss-multiple-recurring-service-events-image-x334oozr.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A09Z&se=2026-11-09T12%3A29%3A09Z&sr=c&sp=r&sig=BKiBgv%2BBgpGPLea8QTE5MhOBoLWTzps7R89Coh0g%2FnM%3D) When you update the filters, the recurring service events table refreshes automatically. > [!TIP] > **Tip:** The number next to the Recurring Service Events header shows how many events are included within your filters. 2. By default, the table displays recurring service events chronologically. Click a column header to sort by that column. For example, click the**Preferred Technician**column to list recurring events alphabetically by technician name. 3. Scroll to the bottom of the table and click **Load more**to see the next 25 upcoming recurring events. 4. From your filtered results, select the recurring events you want to dismiss. You can also select **Select all** to choose the recurring events listed in the table. > [!NOTE] > **Note:** The table displays the first 25 events within your filters. If there are additional events, click Load more before selecting Select all. 5. Dismiss the recurring service events: - Click **Dismiss Selected** to dismiss the recurring events you selected. - Click **Dismiss All** to dismiss all recurring events within your filters. > [!NOTE] > **Note:** This dismisses all events within your filters, not just the ones listed onscreen. 6. In the pop-up, click **Confirm** to dismiss the recurring events. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dismiss-multiple-recurring-service-events-image-rubqxc8y.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A09Z&se=2026-11-09T12%3A29%3A09Z&sr=c&sp=r&sig=BKiBgv%2BBgpGPLea8QTE5MhOBoLWTzps7R89Coh0g%2FnM%3D) ## Want to learn more? - See [Manage recurring service events](/residential-s-r/docs/manage-recurring-service-events) Recurring service events appear in Follow Ups where they can be booked into jobs. They are scheduled based on the frequency details of a service location's recurring services. The recurring service event includes details from the recurring service to help job booking. [Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) A batch, or invoice batch, is a set of invoices that have been audited and are ready to post. You will use the Invoice screen in ServiceTitan to create invoice batches. On the Invoice screen, you'll have access to unbatched and batched invoices. [Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) Deferred revenue is used in accrual accounting to manage advanced payment for upcoming services. After accepting payment, you only recognize it as income upon delivery of services, when the revenue is earned. Memberships use deferred revenue to account for recurring services included with a membership. [Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) **a.k.a.** deferred income