--- title: "Deactivate or reactivate a membership type" slug: "deactivate-or-reactivate-a-membership-type" tags: ["Area - Memberships", "Focus - Service Replacement", "Role - Admin", "Type - Residential"] updated: 2026-10-16T01:12:09Z published: 2026-10-16T01:12:09Z canonical: "help.servicetitan.com/deactivate-or-reactivate-a-membership-type" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Deactivate or reactivate a membership type ## Overview If you no longer want to offer a Membership type to customers, you can deactivate it. The membership type is not deleted, so if you change your mind, you can reactivate later. --- ### #### Who uses this feature - Administrators and managers - Primarily benefits Residential Service and Replacement business types - Applies to all trades ## Things to know - Active memberships created from a membership type are not affected if you deactivate the membership type. - Active fixed-duration memberships created from the deactivated membership type continue until their expiration date. At that point, you can renew the membership by using a different Renewal task. - If you want to delete or cancel a Customer Membership, see [Cancel or delete a customer's membership](/residential-s-r/docs/cancel-and-delete-customer-memberships). ## Deactivate a membership type In some circumstances, it's best to deactivate a membership type. For example, if you want to discontinue a membership type, you can deactivate it. 1. Go to the navigation bar and click **Settings** ![A simple icon representing a settings gear.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A27%3A39Z&se=2026-11-09T12%3A27%3A39Z&sr=c&sp=r&sig=lOExDwJzE%2F80LE4yhoofmXbfJuf%2F89edqiRTHHFErs8%3D) **> Invoicing** **>** **Membership Types**. 2. Select the membership type you want to deactivate. ![Membership types](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/deactivate-or-reactivate-a-membership-type-image-o4s1qr18.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A27%3A39Z&se=2026-11-09T12%3A27%3A39Z&sr=c&sp=r&sig=lOExDwJzE%2F80LE4yhoofmXbfJuf%2F89edqiRTHHFErs8%3D) 3. Click **Deactivate**. ![membership types with options to add, activate, or deactivate memberships.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/deactivate-or-reactivate-a-membership-type-image-1w9aujhf.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A27%3A39Z&se=2026-11-09T12%3A27%3A39Z&sr=c&sp=r&sig=lOExDwJzE%2F80LE4yhoofmXbfJuf%2F89edqiRTHHFErs8%3D) 4. When the prompt appears to confirm this action, click **Yes**. ![Confirmation dialog](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/deactivate-or-reactivate-a-membership-type-image-u9nybti5.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A27%3A39Z&se=2026-11-09T12%3A27%3A39Z&sr=c&sp=r&sig=lOExDwJzE%2F80LE4yhoofmXbfJuf%2F89edqiRTHHFErs8%3D) The membership type is now deactivated. ## Reactivate a membership type If you want to offer a deactivated membership type, you can reactivate it. 1. Go to the navigation bar and click **Settings** ![A simple icon representing a settings gear.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A27%3A39Z&se=2026-11-09T12%3A27%3A39Z&sr=c&sp=r&sig=lOExDwJzE%2F80LE4yhoofmXbfJuf%2F89edqiRTHHFErs8%3D) **> Invoicing** **>** **Membership Types**. 2. Click **Filter**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-filter-alt.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A27%3A39Z&se=2026-11-09T12%3A27%3A39Z&sr=c&sp=r&sig=lOExDwJzE%2F80LE4yhoofmXbfJuf%2F89edqiRTHHFErs8%3D)in the *Active* column. 3. Select **Inactive** to view all the inactive membership types from your account. 4. Select the membership type you want to reactivate. 5. Click **Activate**. 6. When the prompt appears to confirm this action, click **Yes**. The membership type is now reactivated. ## Want to learn more? - See [Edit customer memberships](/residential-s-r/docs/edit-customer-memberships) The template used to set up a membership for a customer. It includes recurring service types, tags, pricing, accounting details, and duration and billing details. [Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) A pricebook service item that renews a membership when added to an invoice. Every fixed-duration membership type needs a renewal task to renew the membership. [Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) When sold, a customer membership is configured from the membership type. You add customer-specific details like billing information, service location, and recurring services. [Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)