Activate Auto-Classification of Spam Calls in ServiceTitan

Problem

You want to know how to activate the auto-classification of spam calls in ServiceTitan.

Solution

1. Go to the ServiceTitan dashboard.

2. Click the Phones tab.        

   Note: There is no current option to auto-classify spam calls if you use basic phones. If you want to auto-classify spam calls, you need to upgrade to Phones Pro. To get started with Phones Pro, request a demo on our Pro Products page, or reach out to your Customer Success Manager (CSM) or Pro Account Manager.

3. Within Phones Pro, different advanced settings prevent spam calls.

If you have any other questions, feel free to contact ServiceTitan Support.