---
title: "Strengthen the Dispatching Experience improvements to keep your new Dispatch Board consistent and reliable"
slug: "strengthen-dispatching-experience-improvements-dispatch-board-consistent-reliabl"
tags: ["Area - Release Notes", "Role - All users", "Type - Commercial", "Type - Residential", "Focus - Construction", "Focus - Service Replacement"]
updated: 2026-07-11T16:33:32Z
published: 2026-07-11T16:33:32Z
canonical: "help.servicetitan.com/strengthen-dispatching-experience-improvements-dispatch-board-consistent-reliabl"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Strengthen the Dispatching Experience improvements to keep your new Dispatch Board consistent and reliable

These improvements to the new redesigned Dispatch Board helps you reschedule faster, see clearer job timing, and keep your filters and preferences in place.

### What's changing?

We updated the new Dispatch Board to help you complete work faster and with fewer errors. Changes include:

- **Mass Reschedule Button:** Reschedule multiple jobs at once using the *Mass Reschedule* button in the Dispatch Center header instead of moving jobs one by one.
- **Non-Job Event (NJE) Expected Duration:** View NJE-based expected duration directly on job cards in the new Daily Dispatch Board (Horizontal and Vertical) to see time commitments at a glance.
- **Preserved Filters Across Views:** Keep technician, zone, business unit, and other filters applied when switching between Classic, Daily, and Weekly board views.
- **Permission Message on New Boards:** See a clear, actionable message on new boards when you do not have the required permissions.
- **Technician Shift Type Filter:** Filter technicians by Shift Type without restrictions.

### Resources

- [Use the new Daily and Weekly Dispatch Board](/v1/docs/use-the-enhanced-daily-dispatch-board)

### Who uses this feature

- All Business Types
- Dispatchers
- Region availability: All regions

### How to Prepare?

1. Confirm which dispatchers will use the new Daily Dispatch Board.
2. Review current scheduling workflows for call-outs and delays.
3. Train dispatchers on Mass Reschedule, Auto-Adjustment, saved filters, and Shift Type filtering.
4. Set personal default timeline start times to match each dispatcher's shift.
5. Confirm permissions so the right roles can access dispatch features.

The main scheduling and dispatching view in ServiceTitan showing all jobs, technicians, and appointment times in a grid or map layout.

**What it does:** Gives dispatchers a real-time view of the day's work to manually assign, drag-and-drop, or adjust job assignments.

**Also called:** Schedule board, Dispatch view

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)