--- title: "ST-80 Release Hub" slug: "st-80-release-hub" updated: 2026-09-22T20:18:17Z published: 2026-09-23T00:30:01Z canonical: "help.servicetitan.com/st-80-release-hub" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # ST-80 Release Hub ● Available in the NEXT environment — Aug 30, 2026 **Latest Release:** **ST-80** Stay on top of every update. Discover the latest features and enhancements across Core, Pro, Max, Enterprise Hub, Fintech, Early Access, and Field Mobile App products — everything shipping in this release. Click **Follow** to be notified whenever this page is updated. Last updated 08/31/2026[**· See what changed ↓**](/release-hub/docs/st-80-release-hub#page-changelog)[**View in TitanAdvisor →**](https://go.servicetitan.com/#/new/titanadvisor/)[**Maintenance Log**](/release-hub/docs/st-bug-fix-log) **Release Notes by Industry** Select your industry to explore tailored release notes. [**Residential Service & Replacement**](/release-hub/docs/residential-service)[**Residential Construction**](/release-hub/docs/residential-construction)[**Commercial Service & Replacement**](/release-hub/docs/commercial-service)[**Commercial Construction**](/release-hub/docs/commercial-construction)[**Roofing & Exteriors**](/release-hub/docs/roofing-and-exteriors-release-notes) **Latest Release:** **ST-80** **Core Products** > [!NOTE] > **Customer Portal** > > - **New** [Share job photos, forms, and documents in the customer portal](/release-hub/docs/share-job-photos-forms-and-documents-in-the-customer-portal). --- > [!NOTE] > **Dispatching** > > - **Enhancement** [Read the Dispatch Board faster and time notifications correctly with Dispatching Experience Improvements](/release-hub/docs/read-the-dispatch-board-faster-time-notifications-dispatching-experience). > - **Enhancement** [New Dispatch Board enhancements](/release-hub/docs/new-dispatch-board-enhancements). --- > [!NOTE] > **Equipment** > > - **New** [Organize equipment into systems and pinpoint each unit's location and service areas](/release-hub/docs/organize-equipment-into-systems-pinpoint-units-location-service-areas). > - **New** [Turn technician observations into revenue with Findings](/release-hub/docs/turn-technician-observations-into-revenue-with-findings). --- > [!NOTE] > **Estimates** > > - **Enhancement** [Protect job profitability with Margin Granular Rules that block underpriced estimates](/release-hub/docs/protect-job-profitability-with-margin-granular-rules-block-underpriced-estimates). --- > [!NOTE] > **Identity and User Experience** > > - **Enhancement** [Multi-Factor Authorization enhancements](/release-hub/docs/multi-factor-authorization-enhancements). --- > [!NOTE] > **Virtual Agent** > > - **New** [Automatically follow up with customers when parts arrive using the virtual agent](/release-hub/docs/automatically-follow-up-with-customers-when-parts-arrive-using-the-virtual-agent). > - **New** [Notify technicians of Dispatch Pro assignments with Voice Agent calls](/release-hub/docs/notify-technicians-of-dispatch-pro-assignments-with-voice-agent-calls). > - **Enhancement** [Book jobs automatically when customers reply to Marketing Pro texts](/release-hub/docs/book-jobs-automatically-when-customers-reply-to-marketing-pro-texts). > - **Enhancement** [SMS agent responds to replies after reminders and automated texts](/release-hub/docs/sms-agent-responds-to-replies-after-reminders-and-automated-texts). > - **Enhancement** [Reach leads faster with AI voice follow-up in Speed to Lead](/release-hub/docs/reach-leads-faster-with-ai-voice-follow-up-in-speed-to-lead). **Pro Products** > [!NOTE] > **Contact Center Pro** > > - **New** [Check your call quality before taking calls with the Network Test](/release-hub/docs/check-your-call-quality-before-taking-calls-with-the-network-test). **Max** > [!NOTE] > **ServiceTitan Max.** A new, AI-native ServiceTitan experience — one connected system, with capabilities exclusive to Max. It also includes the Pro products, so this release's Pro updates apply to Max customers and are collected below. Max-exclusive updates will appear here as they ship. > [!NOTE] > **New** > > **Automatically follow up with customers when parts arrive using the virtual agent** > > Schedule Parts Follow-Up is a new virtual agent automation that texts homeowners as soon as a part for their job arrives so they can pick their own follow-up appointment time. > > [**Learn more →**](/release-hub/docs/automatically-follow-up-with-customers-when-parts-arrive-using-the-virtual-agent) > [!NOTE] > **New** > > **Notify technicians of Dispatch Pro assignments with Voice Agent calls** > > This new feature lets the Voice Agent automatically call and text the technician assigned to a standard after-hours job it booked, whether or not you use Dispatch Pro, so no assignment goes unnoticed. > > [**Learn more →**](/release-hub/docs/notify-technicians-of-dispatch-pro-assignments-with-voice-agent-calls) > [!NOTE] > **New** > > **Check your call quality before taking calls with the Network Test** > > The Network Test is a new built-in check inside the Contact Center Pro calling experience that lets your team confirm their connection can carry a clear call before they start taking calls. > > [**Learn more →**](/release-hub/docs/check-your-call-quality-before-taking-calls-with-the-network-test) > [!NOTE] > **New** > > **Answer customer texts without leaving Contact Center Pro with Messages** > > Messages is a new feature that brings two way texting into Contact Center Pro, so you can read and answer customer texts in the same place you take calls, with the customer's account details already on screen. The Messages feature is currently in Private Preview and not available for all accounts. > > [**Learn more →**](/release-hub/docs/answer-customer-texts-without-leaving-contact-center-pro-with-messages) > [!NOTE] > **New** > > **Book jobs faster in Contact Center Pro with a new guided booking flow** > > A new guided booking experience lets Customer Service Representatives (CSRs) complete a full job booking without ever leaving Contact Center Pro. This feature is currently in Private Preview and not available to all accounts. > > [**Learn more →**](/release-hub/docs/book-jobs-faster-in-contact-center-pro-with-a-new-guided-booking-flow) > [!NOTE] > **New** > > **Apply each company's brand colors automatically when deploying campaigns in Marketing Pro Enterprise** > > This new feature in Marketing Pro Enterprise applies each company's own brand colors to an email campaign at the moment it is deployed, so a single campaign reaches every company in your network correctly branded. This feature is currently in Private Preview and not available for all accounts. > > [**Learn more →**](/release-hub/docs/apply-each-companys-brand-colors-automatically-when-deploying-campaigns) > [!NOTE] > **New** > > **Book jobs from your website with Webchat in Virtual Agent** > > Webchat is a new artificial intelligence (AI) chat widget you add to your own website so a visitor can book a job in a conversation, set up in the same place as your voice and text agents. > > [**Learn more →**](/release-hub/docs/book-jobs-from-your-website-with-webchat-in-virtual-agent) > [!NOTE] > **Enhancement** > > **Book jobs automatically when customers reply to Marketing Pro texts** > > The Virtual Agent's inbound SMS agent now automatically responds when a customer replies to a Marketing Pro (MP) missed-call, aging-equipment, or recurring-service campaign text, instead of that reply going unanswered. > > [**Learn more →**](/release-hub/docs/book-jobs-automatically-when-customers-reply-to-marketing-pro-texts) > [!NOTE] > **Enhancement** > > **SMS agent responds to replies after reminders and automated texts** > > The SMS agent now tells the difference between an automated text and a live conversation with a customer service representative (CSR), so replies to reminders and other automated messages get answered instead of being held back. This is an improvement to an existing feature. > > [**Learn more →**](/release-hub/docs/sms-agent-responds-to-replies-after-reminders-and-automated-texts) > [!NOTE] > **Enhancement** > > **Reach leads faster with AI voice follow-up in Speed to Lead** > > Speed to Lead can now escalate unanswered text conversations to a live AI voice call, so a lead who doesn't respond to SMS still gets a real-time follow-up instead of going cold. > > [**Learn more →**](/release-hub/docs/reach-leads-faster-with-ai-voice-follow-up-in-speed-to-lead) > [!NOTE] > **Coming soon** > > **Get ready for Voice Intelligence with ServiceTitan Calls** > > Voice Intelligence is coming to ServiceTitan Calls as a ServiceTitan Max capability. Review what's changing so your team is ready before it arrives. > > [**Learn more →**](/release-hub/docs/coming-soon-get-ready-for-voice-intelligence-in-servicetitan-core) > [!NOTE] > **Additional enhancements and fixes** > > - **Fix** Contact Center Pro — Phone Numbers — Adding a tracking number no longer reports a false failure. Assigning a newly generated local number to a workflow returned an error even though the number was created, leaving the list and the message out of step, and the result now matches what actually happened. > - **Enhancement** Dispatch Pro — Review override reasons in the Supervisor Console. The Supervisor Console now groups the reasons dispatchers give for moving a job to a different technician, so you can spot patterns and coach with specifics. > - **Fix** Marketing Pro — Campaigns — Launch date now stays on the day the campaign was sent. Campaigns launched from certain time zones showed the previous day as the launch date after processing, and the correct date is now recorded. > - **Fix** Marketing Pro — Campaign Settings — Business unit list now scrolls in full. The business unit dropdown on the Edit Campaign page was cut off for tenants with many business units, and the entire list is now reachable. > - **Fix** Marketing Pro — Text message replies now count in metric totals. Replies received after moving to the newer Marketing Pro experience were missing from the reply totals on category and campaign scorecards, and these replies now appear. > - **Fix** Marketing Pro — Audiences — Cloning an audience now opens the new copy. Duplicating an older audience in the newer Marketing Pro experience sent the user back to the Marketing Overview page instead of the clone, and the new audience now opens directly. > - **Fix** Pricebook Pro — Pending updates no longer disappear after a single item is synced. Triggering one pending update cleared the entire queue from the Updates tab without syncing the rest or recording them in the history log, and only the item acted on is now cleared. *These updates also appear under Core Products, Pro Products and Early Access, which remain available on their own.* **Fintech** > [!NOTE] > **Financing** > > - **New** [Offer multiple financing programs per business unit with concurrent rate sheets](/release-hub/docs/offer-multiple-financing-programs-per-business-unit-with-concurrent-rate-sheets-1). > - **Enhancement** [Increase approval rates with Wells Fargo prequalification and automatic second-look financing](/release-hub/docs/increase-approval-rates-wells-fargo-prequalification-automatic-second-look-finan). **Early Access** > [!NOTE] > **Contact Center Pro** > > - **New** [Answer customer texts without leaving Contact Center Pro with Messages](/release-hub/docs/answer-customer-texts-without-leaving-contact-center-pro-with-messages). > - **New** [Book jobs faster in Contact Center Pro with a new guided booking flow](/release-hub/docs/book-jobs-faster-in-contact-center-pro-with-a-new-guided-booking-flow). --- > [!NOTE] > **CRM** > > - **New** [Manage your sales pipeline in the field with Mobile CRM Opportunities](/release-hub/docs/manage-your-sales-pipeline-in-the-field-with-mobile-crm-opportunities). > - **New** [Manage your sales leads on the go with Mobile CRM Leads](/release-hub/docs/manage-your-sales-leads-on-the-go-with-mobile-crm-leads). > - **Enhancement** [Log outbound calls automatically on ServiceTitan CRM opportunities and leads](/release-hub/docs/log-outbound-calls-automatically-on-servicetitan-crm-opportunities-and-leads). --- > [!NOTE] > **Enterprise Hub** > > - **New** [Track financing performance across companies with the Financing Dashboard in Enterprise Hub](/release-hub/docs/track-financing-performance-across-companies-with-the-financing-dashboard). --- > [!NOTE] > **Estimates** > > - **Enhancement** [Assign findings across multiple estimates when you create an opportunity](/release-hub/docs/assign-findings-across-multiple-estimates-when-you-create-an-opportunity). --- > [!NOTE] > **Job Booking and Contact Experience** > > - **Coming soon** [Get ready for Voice Intelligence with ServiceTitan Calls](/release-hub/docs/coming-soon-get-ready-for-voice-intelligence-in-servicetitan-core). --- > [!NOTE] > **Marketing Pro** > > - **New** [Apply each company's brand colors automatically when deploying campaigns in Marketing Pro Enterprise](/release-hub/docs/apply-each-companys-brand-colors-automatically-when-deploying-campaigns). --- > [!NOTE] > **Scheduling Pro** > > - **New** [Book jobs from your website with Webchat in Virtual Agent](/release-hub/docs/book-jobs-from-your-website-with-webchat-in-virtual-agent). **Field Mobile App** > [!NOTE] > **Field Mobile App** > > - **Enhancement** [Find equipment faster with Physical Location and Service Areas in the Field Mobile App](/release-hub/docs/find-equipment-faster-with-physical-location-and-service-areas). **Maintenance & Bug Fixes** This release includes stability improvements, performance enhancements, and targeted bug fixes across Core and Pro products. [**View Full Log →**](/release-hub/docs/st-bug-fix-log) **Training Resources**

Release Learning Assessment

An interactive, role-based assessment hosted in ServiceTitan Academy. Apply key concepts from this release and test your knowledge.

Open in ST Academy →

Release Notes Overview Video

A release overview video by Blue Collar Nerd covering the key highlights and features shipping in this release. Hosted on YouTube.

Watch on YouTube →
 **Recent Releases** - [**ST-79 Release****ST-79 →**](/release-hub/docs/st-79-release-hub) - [**ST-78 Release****ST-78 →**](/release-hub/docs/st-78-release-hub) - [**ST-77.3 Release****ST-77.3 →**](/release-hub/docs/spring-2026-release-hub-st-77-3) **Page Changelog** A log of edits made to this page after initial publication. **● 4 entries** **08/31/2026** **Updated**Removed the "Book jobs from Yelp with the Yelp Integration for Scheduling Pro" release note from the Max and Early Access tabs. **08/31/2026** **Updated**Moved the Job Booking and Contact Experience section from Core Products to Early Access, and added the Voice Intelligence release note to the Max tab. **08/31/2026** **Added**Release Notes Overview Video by Blue Collar Nerd to the Training Resources section. **08/29/2026** **Updated**Renamed the "Get ready for Voice Intelligence with ServiceTitan Calls" release note to clarify the feature is exclusive to ServiceTitan Max and not available to all Core packages.