Reduce reconciliation effort and improve billing accuracy with the AFP Rounding Discrepancies Enhancement

  • Updated on Apr 30, 2026
  • Published on Apr 29, 2026
  • 3 minute(s) read
Prev Next

Mandatory Workflow Change

This change will automatically apply to all customers with this release. Review the new workflow and update your team training materials before the release date.

This improvement removes rounding discrepancies between Application for Payment (AFP) amounts and the invoices generated from them, so billing totals are accurate without manual corrections.

Application details showing rounding discrepancy and options to adjust price.

What's changing?

Previously, when amounts on an Application for Payment (AFP) were not evenly divisible by a unit price, the invoice generated from that AFP could show slightly different totals. Billing specialists had to find and fix these differences before sending payment requests. With this improvement, ServiceTitan now calculates and stores the correct invoiced dollar amounts directly on the AFP, so new AFPs and their invoices always show matching totals. A new warning icon and Complete button also help billing specialists quickly resolve any dollar mismatches when a line item reaches 100% complete.

Resources

Before and After

Before (Current)

  1. A billing specialist opens an Application for Payment (AFP) and enters amounts for a line item that is not evenly divisible by the unit price.

  2. ServiceTitan calculates the AFP sub-total and the invoice total differently due to rounding.

  3. The billing specialist identifies the differences between the AFP and the generated invoice.

  4. The billing specialist manually adjusts figures before submitting the payment request.

  5. For line items at 100% complete, the dollar total may not match the Scheduled Value, requiring additional manual price changes on the Continuation Sheet.

Impact: Billing specialists spend extra time correcting AFP and invoice totals before each payment submission, which can delay payments and increase the chance of errors.

Try the current workflow in your account

After

  1. A billing specialist opens a new Application for Payment (AFP) and enters amounts as usual.

  2. ServiceTitan automatically calculates and stores the correct invoiced dollar amounts on the AFP.

  3. The generated invoice shows totals that match the AFP exactly.

  4. When a line item is at 100% complete but its dollar total does not match the Scheduled Value, a warning icon appears at the item and group level.

  5. The billing specialist clicks the warning icon and reviews the warning.

  6. If the rounding is correct, the billing specialist clicks Adjust Price, and ServiceTitan automatically adjusts the price to match the Scheduled Value.

Impact: Billing totals are accurate from the start, and the Complete button resolves 100%-complete mismatches in one step.

Test the changes in the NEXT environment

Who uses this feature

  • Commercial Construction, Residential Construction

  • Administrators, Accountants, Bookkeepers

  • Region availability: All Regions

 

How it works for your industry

Commercial Construction

  • A billing specialist enters a progress billing amount for a ductwork installation at 60% complete. The quantity is not evenly divisible by the unit price. ServiceTitan generates an invoice that matches the Application for Payment (AFP) sub-total exactly, with no rounding differences to address.

  • A concrete work line item reaches 100% complete. The dollar total does not match the Scheduled Value on the Continuation Sheet, so a warning icon appears on the AFP. The billing specialist clicks Complete in Price view, and ServiceTitan adjusts the price automatically.

  • A pay application is submitted to the general contractor (GC). Because invoice totals now match AFP amounts exactly, the pay application is less likely to be returned for corrections related to rounding.

Residential Construction

  • A billing specialist tracks progress billing on a large residential addition. When Application for Payment (AFP) amounts for a framing phase are entered and the amounts are not evenly divisible by the unit price, the resulting invoice matches the AFP total exactly.

  • A line item for electrical rough-in reaches 100% complete, but the dollar total does not match the Scheduled Value. A warning icon appears on the AFP, and the billing specialist clicks Complete to resolve the mismatch in one step.

  • When a payment request is submitted, the AFP and invoice totals match, reducing back-and-forth over billing differences.

How to Prepare?

  1. Have an administrator reach out to Support or your Customer Success Manager (CSM) to have Progress Billing and any prerequisite configurations enabled.

  2. Confirm that all Applications for Payment (AFPs) created after the feature is enabled will use the new calculation logic. AFPs created before the feature is enabled are not affected.

  3. Train billing specialists on the new warning icon, which appears when a line item is at 100% complete but its dollar total does not match the Scheduled Value.

  4. Align your team on how to use the Complete button in Price view to resolve mismatches quickly.

Related articles