---
title: "Manage contracts and track signatures in the Field Mobile App"
slug: "manage-contracts-and-track-signatures-in-the-field-mobile-app"
tags: ["Area - Release Notes", "Role - All users", "Type - Commercial", "Type - Residential", "Focus - Construction", "Focus - Service Replacement"]
updated: 2026-04-30T21:21:06Z
published: 2026-04-30T21:21:06Z
canonical: "help.servicetitan.com/manage-contracts-and-track-signatures-in-the-field-mobile-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage contracts and track signatures in the Field Mobile App

This is a new feature that gives field sales representatives the ability to create contracts and track signature statuses from the Field Mobile App.

### What's new?

Previously, field sales representatives created proposals via proposal builder in the Field Mobile. They could only have one proposal in a job. Now, the proposal is rebranded into a contract and there can be multiple contracts on a job. Similar to proposal builder, sales reps can still track signature statuses in contract.

### Resources

- [Use Contract Builder in the ServiceTitan Field Mobile App](/v1/docs/use-contract-builder-in-fma)

### Before and After

#### Before (Current)

1. A sales rep finishes building an estimate on a job.
2. The rep goes into the proposal tab to create a proposal
3. The rep collects signatures from homeowners using the proposal builder web view.

**Impact:** The proposal workflow is limited to one proposal per job, and signature tracking requires manual follow-up outside the app.

#### After

1. A sales rep finishes building an estimate on a job.
2. The rep taps **Create Contract** directly from the estimates view.
3. The rep selects the estimate(s) to include and completes the contract builder.
4. The rep collects the customer's signature.

**Impact:** Sales reps complete the full contract workflow from their mobile device without involving the office. Signature status is visible in real time, so reps can countersign and close deals faster.

### Who uses this feature

- Residential Service and Replacement, Residential Construction
- Administrators, Managers
- Technicians and field sales reps (create contracts, collect signatures, and track signature status in the Field Mobile App)
- Region availability: All regions

### 

---

### How it works for your industry

#### Residential Service and Replacement

- A sales rep finishes presenting a good-better-best estimate to a homeowner. The homeowner is ready to sign. The rep taps **Create Contract** from the estimate presentation view, selects the estimate to include, and collects an in-person signature without leaving the Field Mobile App.
- After a customer signs a contract, the rep sees status indicating the contract is ready for countersignature. The rep taps **Sign Now** to countersign directly in the app, completing the deal on the spot.

#### Residential Construction

- A sales rep on a residential construction job presents a contract to a homeowner. The homeowner prefers to sign digitally. The rep emails the contract from the contract web view and monitors the status from the job view.
- A rep saves a partially completed contract as a draft to finish later. The draft appears in the contracts list so the rep can return to it before the next customer visit.

### How to Prepare?

1. Have an administrator reach out to Support or their Customer Success Manager (CSM) to have the Contracts feature enabled. The Contracts feature requires the *Proposal Builder* configuration. Confirm technician permissions are set correctly.
2. Administrators should review which field roles need access to contracts and ensure the *View/Edit Proposals* permission is enabled for those employees in ServiceTitan.
3. Train field sales reps on the new contracts workflow. Walk reps through creating a contract from an estimate, collecting a signature in person, sending for e-sign, and reading signature statuses in the Field Mobile App.
4. Identify jobs with existing proposals. Note that all references to *Proposals* in the Field Mobile App now appear as *Contracts*. Align your team on the updated terminology before the release goes live.
5. Bookmark this release note to share with your team and revisit it during your next sales training session.