---
title: "Improve the technician experience with Field Mobile App enhancements"
slug: "improve-the-technician-experience-with-field-mobile-app-enhancements"
tags: ["Area - Release Notes", "Role - All users", "Type - Commercial", "Type - Residential", "Focus - Construction", "Focus - Service Replacement"]
updated: 2026-07-11T18:04:16Z
published: 2026-07-11T18:04:16Z
canonical: "help.servicetitan.com/improve-the-technician-experience-with-field-mobile-app-enhancements"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Improve the technician experience with Field Mobile App enhancements

This improvement reduces friction in the field by streamlining common tasks like rescheduling jobs, navigating to new locations, and managing invoices.

### What's changing?

ServiceTitan updated several Field Mobile App workflows to help you complete work faster and with fewer errors. Changes include:

- **Work performed log bypass:** You can now reschedule a job without being forced to fill out a work performed log. This allows you to move to the next job quickly when no work is done. For more, see [Add, edit, and view work performed logs in the Field Mobile App](/v1/docs/add-edit-and-view-work-performed-logs-in-fma).
- **Australian (AU) location creation:** Technicians in Australia can now book jobs and create new locations directly in the Field Mobile App without relying on office staff. For more, see [Book a job for a new service location in the Field Mobile App](/v1/docs/book-a-job-for-a-new-service-location-in-fma).
- **Price recalculation:** The *Calculate* button now appears for technicians who do not have permission to view total prices. This allows you to update labor costs so the invoice reflects the correct amount. For more, see [Explanation of Field Mobile App technician permissions](/v1/docs/explanation-of-field-mobile-app-technician-permissions).
- **Manual selection for work timing:** The Field Mobile App no longer pre-selects *Perform work now*. You must now intentionally choose between working now or later, which prevents accidental job starts. For more, see [Present and sell estimates in the Field Mobile App](/v1/docs/present-and-sell-estimates-in-fma#sell-an-estimate).
- **Flexible deposit collection:** Restrictions on collecting deposits are less restrictive. You can now collect deposits on Sold estimates even if your company uses manual office workflows to apply them. For more, see [Collect deposits on sold-for-later estimates in the ServiceTitan Field Mobile App](/v1/docs/collect-deposits-on-sold-for-later-estimates-in-fma).
- **Total cost chips:** A new summary chip in the invoice and estimate carts shows the total cost of materials and equipment. This helps you understand the total job cost at a glance. For more, see [Use Pricebook in the Field Mobile App](/v1/docs/use-pricebook-in-fma#calculate-prices-in-the-field-mobile-app).
- **Global positioning system (GPS) navigation:** The Field Mobile App now supports using latitude and longitude coordinates. This provides accurate navigation for new developments that do not have a standard address yet.
- **Updates to the Estimates tab:** Both the custom estimate and template options now stay visible on the *Estimates* tab even after estimates exist on the job, and both are shown up-front when no estimates exist. On the *Sell* screen, "Back to estimates" has been renamed to "Continue." For more, see:
  - [Create estimates in the ServiceTitan Field Mobile App](/v1/docs/create-estimates-in-fma)
  - [Edit estimates in the ServiceTitan Field Mobile App](/v1/docs/edit-estimates-in-fma)
  - [Present and sell estimates in the ServiceTitan Field Mobile App](/v1/docs/present-and-sell-estimates-in-fma#sell-an-estimate)

### Who uses this feature

- All business types
- Technicians
- Region availability: All regions

### How to Prepare?

1. Confirm that technician roles have the *View Material Costs* or *View Equipment Costs* permissions enabled if you want them to see the new total cost chips.
2. Train technicians on the new rescheduling flow so they know they can skip the work performed log (WPL) when no work is done.
3. Identify any upcoming jobs in new developments where verified global positioning system (GPS) coordinates should be used for navigation.
4. Align with your technicians on the importance of manually selecting the *Perform work now* or *Perform work later* options to ensure accurate job tracking.

A sales tech sells an estimate. -or- A service, maintenance, or install tech sells an estimate. -or- A CSR sells an estimate over the phone. Let's say the estimate total is below the sold threshold (the customer wants to schedule the work, but hasn't fully decided).

[Learn more →](https://help.servicetitan.com/docs/understanding-estimates-vocab) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)