Create or edit a General Ledger Account in Quickbooks Desktop: recommended workflowLast updated on 12/23/2021
This article explains how to create a General Ledger (GL) Account in Quickbooks Desktop.
Things to know
General Ledger Accounts in ServiceTitan must match GL Accounts in QBD, or the user will experience export errors
GL Accounts can be synced between ST and QBD
Items export to Quickbooks under the Account that the item is listed under in the Quickbooks item list; if this Account is different from the GL Account of the item on the ServiceTitan invoice, this may cause reconciliation issues. We recommend always syncing your Chart of Accounts in Quickbooks to your General Ledger Account list in ServiceTitan. For more information, see Sync the General Ledger Account in ServiceTitan below!
Create a General Ledger (GL) Account in Quickbooks Desktop
Click on Company > Chart of Accounts > New.
Choose the type of General Ledger Account you would like to create then click Continue.
Name the account
Note: Make sure it matches the name of the General Ledger Account you made in ST.
Save & Close.
Sync the General Ledger Account in ServiceTitan
After you create the GL Account in QuickBooks, sync the GL Account in ServiceTitan.
In ServiceTitan navigate to Settings > QuickBooks Desktop > Company file > Chart of Accounts > Edit
Match the GL Account > click Save.
Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.