Service Titan Knowledge Base

When running the "Invoice Amount" report, duplicate results appearLast updated on 05/12/2023

This guide will explain how to create a custom report and fix duplicated results on a specific report.

LEGAL DISCLAIMER: This article was created from a ticket used to solve a specific tenant issue, and has not been verified by an SME. Nothing stated in this article should be construed to be legal advice. The content in this article is provided “as is” and no representations are made that it is error-free. ServiceTitan disclaims all liability for any problem that might arise from using this article to troubleshoot an issue within your environment.


When running the Invoice Amount report, the results are duplicated.


  1. Go to Reports in the main navigation bar. 

  2. Click Create Report.

  3. Select the desired report type, then select a report template, for example Invoice Items

  4. Select the data fields to include in the report, then click Next

  5. Set the report details, then click Save

  6. Run the report to view the results. Make sure to choose the relevant filters and date range.

Note: When creating an invoice item report, the information appears multiple times based on the invoice items contained in the invoice. If you want to avoid duplicating information, choose a different report type or adjust the filters accordingly.

Congratulations! You have successfully created a custom report in ServiceTitan.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.