Service Titan Knowledge Base

QuickBooks Export Error: Remote Key DeletedLast updated on 05/12/2023

This guide will help you resolve the QuickBooks export error “Remote Key Deleted.”

LEGAL DISCLAIMER: This article was created from a ticket used to solve a specific tenant issue, and has not been verified by an SME. Nothing stated in this article should be construed to be legal advice. The content in this article is provided “as is” and no representations are made that it is error-free. ServiceTitan disclaims all liability for any problem that might arise from using this article to troubleshoot an issue within your environment.

Problem

You’re encountering an error that reads "Remote Key Deleted" when trying to export to QuickBooks.

Solution

  1. In QuickBooks, find the item mentioned in the error.

  2. If there is a check box labeled This service is used in assemblies or is performed by a subcontractor or partner, uncheck it.

  3. Change the item type to Service in QuickBooks.

  4. Save your changes.

  5. Export the batch again.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.