QBD 2.0 Export Error: Error 3170 There was an error when modifying a ItemNonInventory. Cannot use SalesAndPurchaseMod aggregate when the item is not reimbursableLast updated on 05/12/2023
This article helps you troubleshoot the quickbooks web connector error “Error 3170 There was an error when modifying an ItemNonInventory. Cannot use SalesAndPurchaseMod aggregate when the item is not reimbursable.”
Problem
There is a missing GL Account for the item in QuickBooks.
Solution
Resolve the Quickbooks error message
You need to confirm that ST Pricebook items have the same number of GL accounts that QB items have that match the name.
Steps to take in QBs:
Check Item within QuickBooks to confirm the same GL accounts are set up as in ST.
If type "Service" then uncheck the box saying "This item is used in assemblies or is purchased for a specific customer: job"
If type "NonInventory Part" then check the box saying "This item is used in assemblies or is purchased for a specific customer: job"
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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.
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