Service Titan Knowledge Base

Intacct Export Error PL030000035Last updated on 05/12/2023

This guide will walk you through resolving the error “PL030000035: Date must be on or after ##/#/####” when exporting to Intacct.

LEGAL DISCLAIMER: This article was created from a ticket used to solve a specific tenant issue, and has not been verified by an SME. Nothing stated in this article should be construed to be legal advice. The content in this article is provided “as is” and no representations are made that it is error-free. ServiceTitan disclaims all liability for any problem that might arise from using this article to troubleshoot an issue within your environment.

Problem

You’re receiving an error message that states “PL030000035: Date must be on or after ##/#/####.” The bill needs to be unbatched and marked as unreconciled before making the necessary changes.

Solution

  1. In Intacct, go to Accounts Payable > Setup > More > Terms.

  2. Add the vendor's terms and save. Make sure that the term name matches exactly as seen in ServiceTitan.

  3. In ServiceTitan, unbatch the bill and mark it as unreconciled.

  4. Change the bill date to be on or after the date mentioned in the error.

  5. Save your changes and batch/export the bill again.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.