Service Titan Knowledge Base

Configuring Payroll for CommissionLast updated on 05/12/2023

This guide will help you set up the payroll for commissions in ServiceTitan. You will learn how to activate payroll for technicians and configure the configurable payroll for commissions.

LEGAL DISCLAIMER: This article was created from a ticket used to solve a specific tenant issue, and has not been verified by an SME. Nothing stated in this article should be construed to be legal advice. The content in this article is provided “as is” and no representations are made that it is error-free. ServiceTitan disclaims all liability for any problem that might arise from using this article to troubleshoot an issue within your environment.


You want to set up a $20 commission for an item on a specific invoice, but you're not sure how to do it.


  1. Go to Settings > People > Technicians

  2. Find the technician whose profile you want to edit and click Edit

  3. Click on the Payroll tab and make sure the Include in Payroll setting is enabled for the technician.

  4. Go back to Settings > Payroll.

  5. Under the Configurable Payroll section, click Edit next to Profiles.

  6. Click on the three dots next to the payroll profile you want to edit, then click View Profile.

  7. Click on the Configure Pay Types tab.

  8. Click on the Test Profile button to run an imaginary report and check if the payroll is configured correctly.

  9. Set up the item for commission in Pricebook by making sure that the Pays commission box is checked.

  10. Configure the configurable payroll by adding a rule for the commission.

  11. Add the item to the invoice.

  12. Check the job costing flyout to see if the $20 commission shows up.

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.