Customer notificationsTopics CoveredGetting startedChatEnable notificationsOffice workflows for notificationsFollowing up on customer surveysSee allGetting startedOverview: Customer notificationsSet up outbound (default) numbers for text notifications (SMS and MMS)Register your business for SMS and MMS deliveryEstimate your monthly text messaging costEnable native GPS on mobile devicesSet up business units for customer notificationsChatSet up and enable ChatSet up chat autoresponderChat benefits and use casesUse ChatCreate Chat alertsChat to Text integrationEnable notificationsSet up and use Automated Job ConfirmationsEnable booking confirmationsEnable reminder notificationsEnable text and email dispatch notificationsEnable job completion surveys (text and/or email)Office workflows for notificationsTrain CSRs and Dispatchers on customer notification workflowsSet notification preferences for customersTurn notifications on or off for any jobCustomize email templatesFollowing up on customer surveysComplete a survey while on the phone with the customerRe-send a survey to a customer or edit a submitted surveyFollow up on survey responsesTechnician star ratingsCustomer notification optionsReputation management email optionsCustomize notification message templatesLimit the number of dispatch notificationsMute notifications for commercial jobsChoose your arrival window settingsRestrict customer notifications by business unit or job typeFAQsCustomer Notifications - FAQ
