Service Titan Knowledge Base

Call booking

Learn how to book jobs within ServiceTitan so that your leads and marketing dollars are correctly logged in the system. From answering calls, chats, and bookings to creating and maintaining customer records, this is the primary place for customer service representatives (CSRs) to take inbound calls and inquiries.


Things to know

What is call booking?

How it works

Key features

How to use it for your business

What you need to get started

Set up optional features