Service Titan Knowledge Base

Verify a customer's membershipsLast updated on 03/22/2022

You can verify if a customer has active memberships directly in ServiceTitan Mobile.


  1. Tap into the job from the main dashboard.

  2. Tap Contact details on the Job screen, located to the right of the customer information.

  3. The Customer details screen shows you the customer’s memberships, with the dates of each membership. Look for Status to see if the membership is active or expired.

Want to learn more?

Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.

Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.